I have reviewed the above posts and I am still not impressed that this was implented without specific warning from Zen.

My family use more than one forwarder for a whole range of email requirements. This is just a mess. A real mess !

Why can Zen not give us the option add whitelist forwarders to our own email addresses?

I now think that even Zen can no longer communicate with me as my registered account email address goes through a forwarder.

This needs to be sorted. How many other customers have they messed up?

Edit: And it looks like Zen are going to be deleting my emails from Andrews and Arnold as well.

Edited by Sandgrounder (Sat 05-Aug-17 23:48:27)

In reply to a post by Sandgrounder:

PS I do not regard your silly news letter of informing us about anything. That goes staight in the bin.

Then you really only have yourself to blame, newsletters are there for a reason,

SPF, DMARC & DKIM are the best things to happen for quite a while and its great to see Zen implementing them . Remember that it prevents scammers and spammers from posting pretending to be you, something I used to see quite a bit of on my domain, now it's fading away.

If it was down to me, I would not allow ANY forwarding either, period.

In reply to a post by marjohn56:

In reply to a post by Sandgrounder:

PS I do not regard your silly news letter of informing us about anything. That goes staight in the bin.

Then you really only have yourself to blame, newsletters are there for a reason,

SPF, DMARC & DKIM are the best things to happen for quite a while and its great to see Zen implementing them . Remember that it prevents scammers and spammers from posting pretending to be you, something I used to see quite a bit of on my domain, now it's fading away.

If it was down to me, I would not allow ANY forwarding either, period.

Totally Agree
If everyone took the time to set up SPF,DMARC and DKIM the spammers would find it almost impossible to "steal" a domain

Well I think either using SPF and / or DKIM or just using DMARC is the way to go and once everyone are using those we could all just block emails that are not using any of them.

Until then you will get spam.

Without SPF anyone can send emails stating it was legit and was sending them on your behalf, without DKIM people (man in the middle) could modify your emails contents on route.

Using both together or DMARC you are protecting your domain from being blacklisted, well less chance in being blacklisted and you are protecting the contents in your email.

So in my books I have no issues with SPF, DKIM and DMARC.

Our Servers only use SPF atm but for emails that need for the content to say as it was sent I had written a DKIM script that handled that which works great until we get around to fully moving over to DMARC.

Paul

In reply to a post by PaulKirby:

Our Servers only use SPF atm but for emails that need for the content to say as it was sent I had written a DKIM script that handled that which works great until we get around to fully moving over to DMARC.

I run my own personal mailserver. When I moved to Zen a few months ago all three were implemented, apart from those I also use a cloud based Spam filtering service.

You can probably tell I hate spam .( not the tinned variety - which I quite like)

Does this explain my lack of emails from BA.com, Nextdoor.co.uk, Homebase.co.uk and others (which I can't list as I can't tell if they've sent me emails or not) ??

What's going on ?

Depends. Do you forward these emails to a Zen mail server?

In reply to a post by BatBoy:

Depends. Do you forward these emails to a Zen mail server?

Indeed : alll my email goes to [email protected] and has done so for many years.

So : what's gone wrong ?

According to the first post, SPF is broken by forwarding, but now Zen have starting rejecting mail if SPF fails, so forwarded mail gets rejected.