In reply to a post by Sandgrounder:

I have used forwarding to my Zen address since I joined them.

Unless I have not understood this correctly, I think I now know why some important emails have gone missing.

I really do not have the time at the moment to sort this out.

So ZEN, if you have changed this without telling us then PLEASE PUT IT BACK HOW IT WAS. and if you haven't changed anything then please let us all know here so that we can stop wasting time trying to sort it out.

PS I do not regard your silly news letter of informing us about anything. That goes staight in the bin.

What newsletter was this ????

In reply to a post by BatBoy:

According to the first post, SPF is broken by forwarding, but now Zen have starting rejecting mail if SPF fails, so forwarded mail gets rejected.

So what is ZEN doing to fix this ??? At the end of the day, I had a facility that worked, now it doesn't - I haven't changed anything.

It's not for Zen to fix really.

The relayer needs to implement SRS instead which solves this particular problem.

Matt

Edited by uno (Thu 10-Aug-17 20:24:07)

In reply to a post by uno:

It's not for Zen to fix really.

Well I think it is. They broke it after all

They didn't really "break" anything though - it's not as if they're rejecting email without good reason; they altered their servers to adhere to SPF records set by the domain owner.

Most reputable email providers would do the same too. SPF isn't new.

Matt

In reply to a post by BatBoy:

Well I think it is. They broke it after all

Cheapskate web hosts offering forwarding as the default, for tiny fee a year, made an ASSUMPTION that things on the internet would stay the same.

Assumptions in technology industry are dangerous.

Hosts should either use proper SRS forwarding as Matt says, or should be the destination mailbox.

In reply to a post by uno:

It's not for Zen to fix really.

The relayer needs to implement SRS instead which solves this particular problem.

Matt

Nonsense : whoever "broke" the facility i.e. Zen (who made the change) needs to "repair" it.

I'm moving this discusiion over to the Zen-hosted forum (they've been very quiet so far).

In reply to a post by BatBoy:

In reply to a post by uno:

It's not for Zen to fix really.

Well I think it is. They broke it after all

Agreed !!

In reply to a post by savamac:

In reply to a post by uno:

It's not for Zen to fix really.

The relayer needs to implement SRS instead which solves this particular problem.

Matt

Nonsense : whoever "broke" the facility i.e. Zen (who made the change) needs to "repair" it.

I'm moving this discusiion over to the Zen-hosted forum (they've been very quiet so far).

I had a bizarre on-line "support" session with Zen this morning. They admit to having made a change, but don't offer any solution, preferring to bang on about my out-going email server - they wanted to make sure it ISN'T mailhost.zen.co.uk, despite the fact that (a) their setup instructions tell you to use that, and (b) that's exactly what I've used for 9 years with no issues. In any case, what does an out-going server have to do with me not RECEIVING emails ? I'm really not impressed !!!

So Zen being a GOOD ISP implement a industry standard mechanism which breaks a mail forwarding system which does not adhere to the industry standard. You think is Zens problem to fix ?

hmmm, you might be waiting a while.