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Standard User deleted
(deleted) Sat 04-Jan-20 19:25:40
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
In reply to a post by mixt:
There is definitely something going on - take a look here: http://tbb.lnx.co/id.php

Matches the exact time (8pm) you've mentioned.

I'm on IDNet via Zen backhaul.

EDIT: Just realised I'm replying a day late but issue still looks suspect.


I called Zen technical this morning and they said there�s nothing wrong with the internet connection.

All they could suggest is what I�m already doing, which is slowly trying to add and subtract elements on the network.

I�ve still got a few things to try but it�s still driving me crazy.
Standard User mking90031
(regular) Sun 05-Jan-20 08:52:35
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
In reply to a post by Angelboy:
In reply to a post by mixt:
There is definitely something going on - take a look here: http://tbb.lnx.co/id.php

Matches the exact time (8pm) you've mentioned.

I'm on IDNet via Zen backhaul.

EDIT: Just realised I'm replying a day late but issue still looks suspect.


I called Zen technical this morning and they said there�s nothing wrong with the internet connection.

All they could suggest is what I�m already doing, which is slowly trying to add and subtract elements on the network.

I�ve still got a few things to try but it�s still driving me crazy.


Hi,

Instead of adding & subtracting, why don't you just start from scratch and use just ONE device (preferably a device with a wired connection) connected to the internet. Then you can slowly ADD devices until you find which one is causing the issue. This is how I would sort your problem.

HTH,

Mark King MCP
www.mark-king-basingstoke.co.uk
Virginmedia 541.32Mb/sec Down & 37.37Mb/sec Up (according to Speedtest.net W7 App)
Standard User steve195527
(regular) Sun 05-Jan-20 09:10:57
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
In reply to a post by bigbadpirate:
In reply to a post by steve195527:
In reply to a post by bigbadpirate:
try the technical and post back please. looks like tangs employing people he shouldnt be. be nice to get another opinion. and a drug testing station on the way to orrrliiiy manchester police did you hear me? if you didnt someone else will.


just in case.

BANG TO RIGHTS TO. smile

from what i hear from ex employees.

lots of ex employees of any company are ex employees for a reason and some tend to bear a grudge against their ex employers and so tend to give a biased(in a bad way)opinion of them,like all things in life don't believe everything you hear or read and don't only/always believe the stuff that fits in with what you want it to fit in with,It can give you a very narrow minded opinion on things


absolute [censored] how do you think i know lisa wasnt a solicotor? you think i stalkerd her?

we know now exacly who she is. lisa this isnt about you.

mate there is a website,well a few really,where employees and ex employees are asked to rate the company the work or worked for,if you care to look a large percentage of ex employees tend rate their ex employer as poor/very bad:-just saying ex employees don't always give an uncoloured view of their ex employer,but no matter what I or anybody else writes here you seem to take the wrong way,I think the phrase I am looking for is "you're a paranoid [censored]"


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Standard User deleted
(deleted) Sun 05-Jan-20 10:47:24
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
In reply to a post by Angelboy:
I don�t want to be busting £100+ on a new router to find out that it�s not the issue


If you buy a new router from Amazon directly then its a risk free purchase d/t their hassle free 30 days returns policy. They even issue refunds on the same day you drop off returns at the Post Office (previously they only refunded you once they had received the goods at their warehouse).

I suggest trying something like the Billion 8900AX, TP Link VR2800 or VR900 to rule out router issues. There's been a few reports of Zen issued Fitzbox routers causing issues, a common one being weird latency graphs on TBB BQM.
Standard User deleted
(deleted) Sun 05-Jan-20 12:32:19
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Re: Slow speeds from Zen


[re: steve195527] [link to this post]
 
In reply to a post by steve195527:
no matter what I or anybody else writes here you seem to take the wrong way,I think the phrase I am looking for is "you're a paranoid [censored]"
Lets not help fuel the flames between Mr Pirate and others with this type of reply as its only going to prolong things and overshadow the reason why most of us are on this forum.
Standard User deleted
(deleted) Sun 05-Jan-20 20:55:30
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
In reply to a post by baby_frogmella:
In reply to a post by Angelboy:
I don�t want to be busting £100+ on a new router to find out that it�s not the issue



I suggest trying something like the Billion 8900AX, TP Link VR2800 or VR900 to rule out router issues. There's been a few reports of Zen issued Fitzbox routers causing issues, a common one being weird latency graphs on TBB BQM.


I have used a Zen Fritz!Box with Plusnet after switching contracts and there was no issue with continued trends in TBB BQM readings. Plusnet have produced BQM readings with significantly reduced peak latency in mid evening sessions when Internet traffic is high unlike Zen which went off the scale. I am convinced Zen have capacity issues and am very glad to have moved away for a better connection at £20/month less cost. The proof in the pudding is no more complaints from my gaming mad son about lag (aka latency) when back at home from Uni and his computer science/ networking course.
Standard User professor973
(knowledge is power) Tue 07-Jan-20 16:15:17
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
Zen the best ever here and never miss a beat.
https://www.thinkbroadband.com/broadband/monitoring/...

Standard User deleted
(deleted) Wed 08-Jan-20 10:43:31
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Re: Slow speeds from Zen


[re: professor973] [link to this post]
 
I've set up an account now and my first day looks like this...

https://www.thinkbroadband.com/broadband/monitoring/...
Standard User rowter
(learned) Wed 08-Jan-20 12:53:00
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
That looks more like usage than a line problem
Standard User professor973
(knowledge is power) Thu 09-Jan-20 10:55:58
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Re: Slow speeds from Zen


[re: deleted] [link to this post]
 
Minimum latency not super low like mine but not a problem, the rest looks like usage. Something like Glasswire should show where the usage is, but again not a problem as far as I can see.
Zen never misses a beat for me which is what I want, as I record and stream all my cctv cameras 24/7 for monitoring from anywhere. 400 miles away at the moment. https://ibb.co/yFLBH1G

https://www.thinkbroadband.com/broadband/monitoring/...

Edited by professor973 (Thu 09-Jan-20 11:18:15)

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