Would definitely recommend.

We were on a fixed wireless service here for a few years (not spot) but we recently got FTTP and we went with Zen due to work of mouth reviews aswell as on here, very pleased.

We went with the 100M option in october and its been rock solid since. We also upgraded to a Deco Mesh wireless router and havent had any issues, we have the zen supplied router as a backup incase but they are totally fine with you using your own hardware (aslong as it can cope with the speeds).

As others have said there are probably faster/cheaper providers but for the quality of the customer service etc... I highly recommend Zen.

100% My FTTP 900 with Zen went live today and although I have not had much time with it, I am seeing full speeds so far. Also, Openreach had some issues getting this installed and Zen were easy to contact, helpful and called me back with updates.
Well worth the extra £.

How do you know no other (cheaper) provider wouldn't have got it sorted just as easily?

In reply to a post by woooshuk:

100% My FTTP 900 with Zen went live today and although I have not had much time with it, I am seeing full speeds so far.

Where abouts in the UK are you and what's your latency like? I've just signed up for FTTP 900 with Zen, though I think it will be a while before the service arrives...

In reply to a post by tboorman:

The only issue that I have had was with poor download speeds after I regraded to Full Fibre 900 - this did take about a month to resolve, but it was not a straightforward issue, and they did keep on working on it until a resolution was found.

Out of interest, what was the issue and the resolution?

In my experience it's been absolutely fine.

PS Not paying for the content you're consuming isn't cool, especially at a time when the arts, sports, etc, are under such pressure worldwide.

Zen had to enable the elevated traffic status feature for my circuit.

In reply to a post by CarlTSpeak:

PS Not paying for the content you're consuming isn't cool, especially at a time when the arts, sports, etc, are under such pressure worldwide.

I'm not entirely sure where that comment came from if it was aimed here...

In reply to a post by nazzer:

I do have to use VPN for some of the things we do i.e torrents and streaming at the weekend but apart from that its pc gaming, consoles, tablets, netflix etc etc thelist goes on

In reply to a post by Geordish:

In reply to a post by nazzer:

I do have to use VPN for some of the things we do i.e torrents and streaming at the weekend but apart from that its pc gaming, consoles, tablets, netflix etc etc thelist goes on

Ah got it, the formatting of this forum still gets me as I have it set to the flat view. I just now saw who the RE: was in your post, apologies.

I've got a list of subscriptions as long as my arm!