I sympathise with this. I'm getting on a bit myself now, and I don't like change, but I can still cope - I hope. I know several older folks in my village who have never had a PC or the internet. Some are housebound, and don't have mobile phones. They don't need them. They rely on their POTS phones for communication. Many of these are going to struggle to adapt.
Ofcom is requiring phone providers to offer a simple internet connection for people who don't want broadband. Ofcom also requires companies to identify vulnerable customers and provide some form of backup where necessary in case of power failure. In most cases that is likely to be battery backup for at least 1 hour for the ONT, which should allow people or their telecare equipment to get out a last gasp help message. But as Arwen has just reminded us, if for example a catastrophic event takes out both power and comms lines, then there are limits to what technology can do. Protecting against the worst case scenario may just not be possible. We may have to fall back onto old fashioned human kindness.
My wife and I were both responsible, in the next-of-kin sense, for elderly parents who didn't live nearby. Both lived alone, both stubbornly refused to go into sheltered accommodation or homes, neither had internet or mobiles, and both suffered from encroaching dementia towards the end. One fortunately had a telecare alarm which she/he had learned to use before the dementia really set in. The other became too deaf to use a regular phone, but because of the dementia was unable to learn to use the textphone we got for her/him. She/he became incommunicado. We had to rely on neighbours keeping an eye and alerting us if curtains were not being drawn etc. I would strongly advise anyone reading this who might be in a similar situation to start planning NOW for how they could adapt to the coming changes, and if that involves the vulnerable person having to learn some new way of doing something, then the sooner the appropriate training is commenced, the better.
Edited by Thaumaturge (Tue 07-Dec-21 08:00:04)