In reply to a post by SteveBushell999:This coming from someone who shells out £250 a month
I sincerely hope you get value for money for £3000 a year!
I have been 100% happy with the Zen package, and BT Business FTTP package I had before, neither of those were even over £1000 a year, but guess if you live in the sticks it's the price you pay (I used to live in the back of beyond, BT offered me leased line (128Kbps) for a mere £12,500 per year, and that was 1990's.) I did then go with Demon ISDN, and a satellite download package, but even that was way cheaper than £2000 a year all in, and I got effectively 128K up, and 2Mbps down).
Zen are taking the obvious issue seriously now, and things are being done. I am sure it will be back to normal in a few days, meantime, they have waived charges, but I can still get 200Mbps down and 70Mbps up.
There are many ways of doing things, and I see you are happy with your way, as I am with mine. I did indeed have an SLA with BT business, but it wasn't worth a dime when the fibre was broken by a digger, save for the 4G dongle they gave me.
I was not digging at anyone in particular - and I can see you have experience of it as well - BT Business SLA's are pants in comparison. I wish I did live in the sticks the cost might be justified - but I live in a big city in the North East and it does look like Cityfibre will be here by the end of the year so I figure I will look at it again when my LL contract ends which is in about 14 months. Want to get everyone jumping on it and all the congestion issues.
think I get value yes I've had 2 instances in the past 14 months. 1 was caused by someone cutting MY cable running along the side of my office (for which an engineer was here within 40 mins and it was fixed in about another 20 mins - and the fault was reported at 1:41am. and i've had 21 hours of downtime due to a problem in the pavement. Let's just say I got about 6 months free service as a result of service credits/cash back
I am just the sort of person who A want's to download a lot of stuff and B does not want to be slowed down by others, nor do I want to slow others down. Also as I said there is not even Virgin here - but I couldn't operate on 51mbps upload. I am an Architect and the last schematic I uploaded was 650GB and it was on a deadline.
But who knows - maybe when CF comes here I can kill my LL and get a LL via a CF provider which I hope will cut the cost down a bit.



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