My next door neighbours are on Zen and their speed is fine (i tested it to compare).

No idea if they are on BTW or Zen GEA or otherwise, but I do know that they are on the older ECI Openreach fibre system and I'm on the newer Huawei system.
This was confirmed by the Openreach engineer... The thinking is that the ECI system was here first (in about 2011) but when it "filled up", the additional capacity that was added was Huawei kit, and I'm connected to that as I had to have a new FTTP install when I moved here, but it was already installed next door.
And yes that means we have different ONTs. Those ECI boxes sure look ugly if you ask me

In reply to a post by FakeJake:

My next door neighbours are on Zen and their speed is fine (i tested it to compare).

No idea if they are on BTW or Zen GEA or otherwise, but I do know that they are on the older ECI Openreach fibre system and I'm on the newer Huawei system.
This was confirmed by the Openreach engineer... The thinking is that the ECI system was here first (in about 2011) but when it "filled up", the additional capacity that was added was Huawei kit, and I'm connected to that as I had to have a new FTTP install when I moved here, but it was already installed next door.
And yes that means we have different ONTs. Those ECI boxes sure look ugly if you ask me

Interesting, so you're not part of the same PON and will be on different OLTs (you Huawei and them ECI like the matching ONTs) and different cable links.

Edited by deleted (Tue 24-May-22 15:02:33)

In reply to a post by FakeJake:

My next door neighbours are on Zen and their speed is fine (i tested it to compare).

No idea if they are on BTW or Zen GEA or otherwise, but I do know that they are on the older ECI Openreach fibre system and I'm on the newer Huawei system.
This was confirmed by the Openreach engineer... The thinking is that the ECI system was here first (in about 2011) but when it "filled up", the additional capacity that was added was Huawei kit, and I'm connected to that as I had to have a new FTTP install when I moved here, but it was already installed next door.
And yes that means we have different ONTs. Those ECI boxes sure look ugly if you ask me

thats interesting. Are they literally next door? If their house is FTTP enabled then I'd expect them to be on a GEA backhaul. But as far as I can tell you are the only customer connected to your particular cable link. It is possible they are connected via a different cable link, but they'll all come back to the same aggregation device in the exchange.

In reply to a post by hazey_flakes:

It is possible they are connected via a different cable link

His next door neighbour is on a ECI OLT where as Jake is on a Huawei OLT so his neighbour would surely be on a different cable-link even if they had been GEA migrated.

Edited by deleted (Wed 25-May-22 15:36:26)

Maybe another difference, The Huawei OLTs support 10Gb cable-links whereas the ECI OLTs don't.

Edited by deleted (Wed 25-May-22 16:13:20)

Yep, literally next door. The little splice boxes on the wall are less than 10cm apart by our respective front doors.

The openreach engineer literally said "we have no end of problems with failed migrations on the ECI system, and it isn't a Zen-only issue"... This in response to why they've had multiple week long outages when I have been fine (minus the speed issue). Maybe these were failed GEA migrations and they've been moved back to BTW?

I can only speculate from here. All i know is that they're fine speed wise and I'm not, despite being on the faster package.

I had a call from a fault manager today saying that another change hasn't had the desired effect and that there's some kit that isn't replying to remote management requests, so someone is going to have to physically plug in.

He was a bit vague but I didn't press for more info as he probably doesn't have any... Maybe hazy_flakes will fill us in?

He says he will call me again on Friday with more updates.

Edited by FakeJake (Wed 25-May-22 16:43:26)

In reply to a post by FakeJake:

My next door neighbours are on Zen and their speed is fine (i tested it to compare).

No idea if they are on BTW or Zen GEA or otherwise, but I do know that they are on the older ECI Openreach fibre system and I'm on the newer Huawei system.
This was confirmed by the Openreach engineer... The thinking is that the ECI system was here first (in about 2011) but when it "filled up", the additional capacity that was added was Huawei kit, and I'm connected to that as I had to have a new FTTP install when I moved here, but it was already installed next door.

That would be very strange and unlikely, though not completely impossible.
Take what any engineer tells you with a pinch of salt. Many either don't know what they are taking about or worse they just make stuff up.

It doesn't matter if your neighbour had FTTP installed 9 years ago and you had it installed yesterday. If they were both rolled out to at the same time then you would very likely be connected to the same ECI OLT.

You and up to 32 neighbours share a single fibre that connects to a single port on a single OLT. It isn't possible to connect any of those properties to a different OLT.

It should only be possible to be on a different OLT to your neighbour if the FTTP deployments were rolled out at completely different times.
In other words FTTP was installed in half your street, up to your neighbours property and excluding your property.
Then years later Openreach came back and deployed FTTP to the rest of the street, including you.

If they were all rolled out to at the same time and became available at the same time then they are almost certainly on the same OLT.

In saying that, FTTP capacity planning wasn't the best back in the day but they still installed sufficient PON capacity for the properties around a Splitter. It would be a bit of a logistical nightmare (not to mention the availability/ordering system issues) if they had ECI, Huawei, ECI, Huawei, all next door to each other.

What speed does your neighbour subscribe to? What model of ONT do they have?
All of the FTTP from ECI OLT's have 4 port ECI ONT's and are limited to 330/50 as the ECI OLT's only have 1Gb ports coming out the back so are limited to 1Gb GEA cablelinks rather than the 10Gb you can have on Huawei/Nokia OLT's.

The 4 port Huawei ONT's are practically identical to the 4 port ECI ONT's, with only some very minor differences. The sticker on the rear will confirm the model.

If what you were told by the engineer is indeed true then that's the 1st I've come across such a scenario and you should count yourself very fortunate that the PON capacity filled up.
Especially with 80/20 FTTC available (as you said in a post recently) as that would mean either negligently low levels of FTTP capacity were installed in 2011 or your street has absolutely smashed average FTTP take up rates.

John - what about the (remote) possibility that they are on different sides of an exchange boundary, therefore each in a different handover exchange serving area?

So therefore fed from a completely different CBT -> splitter -> Ag node and ultimately OLT and handover exchange?

This is all very strange, Looking back at the opening post in this thread Jake is on a 900Mb package and his neighbour is a 500Mb Zen package which doesn't match up with either of them being on a ECI OLT, it does mean that if his neighbour is on a Huawei OLT / ECI ONT combo then this will be the earliest record on this forum of mix and match happening as we first learnt of mix and match happening within the last year when APTMAN posted about his Huawei/Nokia combo and the extra configuration to get that working. Maybe the failed migrations on ECI ONTs relate to them being 4 ports and thats whats causing the issues the engineer referred too.

Out of interest you say your neighbour is on Zen 500 FTTP but do they actually get 500Mb or limited to around 300Mb as is normal with ECI OLTs?