Well, sounds like you have a case to challenge Zen on if you are regularly below 450Mb it will be interesting to see.

In reply to a post by SteveBushell999:

I have about 40 devices at home and any of them could have caused

So, what you 'appear' to be saying is that you are measuring latency and speed in the presence of 'unknown' other traffic on your network? OK, you DO know way more than me about networks (I've only been in IT since the late 1970's, working mainly in performance testing) Obviously, I can't be any good at it, because 25 of those years I have been a consultant, and I continue to be in demand for my services.

I’m not sure if you’re being deliberately obtuse

Not at all! Just trying to get to the bottom of your issue, which it sounds like we've done.

Do you want me to type it out in French or something?

I'll try again.

Mac and/or Windows plugged directly into the ONT dialling a PPPoE connection gets jitter and higher (double) the latency comparted to pre-GEA migration.
Untangle does it
Fritzbox does too
As does OPNsense
Plus PFsense
And an old Unifi USG.

I really don't know how else to spell it out. If I remove LAN out of the equation and measure directly from the WAN port of any device I've tried, not involving NAT whatsoever, latency has doubled and sometimes trebled and I get much worse jitter than before.

A random 11ms response was more than likely my own router taking its time to respond as I have QoS (fq_codel) etc running and it prioritised something else (something routers, particularly core ISP routers do as ICMP is low priority - hint read up on CoPP)

Zen themselves have even said there is an issue and they are looking into it and if they cannot fix it, I'm released from my contract. It's okay, I'll tell them they're wrong because some guy on TBB said so and the issue might be to do with my LAN. lol

In my experience, those who started in the IT in the 70s are dinosaurs and should have retired long ago but there we are. One thing you seem to have not picked up is the ability to read properly!

At least 3 times now I've tried to explain the above and you just go off on a tangent trying to say I should check my LAN and each and every time I've explained that is not the issue here.

You can even see it here, clear as day on the day of migration (another hint, I posted this over a week ago). This is TBB measuring my WAN IP address, again, no LAN, no NAT.

https://www.thinkbroadband.com/broadband/monitoring/...

Edited by S2KIP (Wed 06-Jul-22 15:11:53)

Give it a rest, if you're coming here for help you are going about it the wrong way. If not then you know the number for Zen support

Do you want me to type it out in French or something?

Bien Sur !

And I don't (normally) go around insulting people, GROW UP! You portray yourself as the fount of all knowledge, you quote that Zen have a problem after your traceroute, which simply displayed all that I said, and was ridiculed by Zen themselves.

I will ignore you from now on, and I am sure everyone else will

At least 3 times now I've tried to explain the above

And failed, demonstrating your inability to communicate.

Carry on measuring in the presence of other traffic, and get laughed at, your call.

In reply to a post by dect:

Give it a rest, if you're coming here for help you are going about it the wrong way. If not then you know the number for Zen support

Hear Hear !

In reply to a post by dect:

Give it a rest, if you're coming here for help you are going about it the wrong way. If not then you know the number for Zen support

The only help I need is Zen support, all I've done is shared my poor experience post GEA migration. I have not once asked for any help in this thread.

In reply to a post by S2KIP:

The only help I need is Zen support

OK, I wish you all the best.

In reply to a post by SteveBushell999:

I will ignore you from now on, and I am sure everyone else will

Carry on measuring in the presence of other traffic, and get laughed at, your call.

Excellent, thank you.

It was one single post showing jitter to BBC which wasn't via a ping (okay, an mtr is in a roundabout way), that's all I was showing and Zen asked me to confirm what I was trying to show, they far from ridiculed me. Reading things into your own way... You also read my post in your own way and starting blaming my LAN, wireless etc. I just said the issue I'm sharing is my GEA migrated latency to servers where I used to see 5ms or so latency, now it's up to 24ms. Read back over your own posts and my replies and you may start to understand why I got a little annoyed.

Edited by S2KIP (Wed 06-Jul-22 15:48:53)

In reply to a post by dect:

In reply to a post by S2KIP:

The only help I need is Zen support

OK, I wish you all the best.

I wish Zen all the best !

Edited by SteveBushell999 (Wed 06-Jul-22 15:55:45)

In reply to a post by SteveBushell999:

I wish Zen all the best !

Lets not rub it in anymore please.