It is very likely that you don’t have packet loss. If you did have the amount of packet loss that graph is showing you, your connection would be unusable. Something weird is happening that is causing that behaviour, but if your main gripe at the moment is shonky Wi-Fi performance, then you are barking up the wrong tree.
You can prove this yourself. Plug a computer direct to your router, and continuously ping something for a while. See how many are lost. The graph would suggest 25-30%. From memory on windows you can do ping -t 8.8.8.8 for a continuous ping. I bet you actually see closer to 0.
As for what is causing that… could be your IP has been recycled and someone else had similar monitoring set up that they’ve left on? Could be your router is a little broken in some special way? It’s interesting, but unlikely to cause you any actual issues with your service.
As suspected by myself and many of you, after running an extended ping test while my computer was connected to my router via ethernet, no packet loss was detected. So that’s good news!
To Zen Fault Manager:
“Thanks for getting back to me and I’m increasingly convinced this is a peculiarity of the Fritzbox and how it responds to pings.
Real world performance has been pretty good.
So perhaps you could make sure that the ping you kindly set up is disabled?
Thanks for all your help with this.
Best wishes,
Kamal”
Postscript: As suggested, I ran a ping via Ethernet and the results were near faultless.
Edited by kam67 (Sun 18-Dec-22 12:46:12)