No it was a very brief disconnection.

It’s more the worry that it’s an ominous sign indicating some underlying issue - rather than hopefully a momentary blip. As I mentioned in the previous post, I’ve been assuming that FTTP connections once established were rock solid.


https://www.thinkbroadband.com/broadband/monitoring/...

Edited by kam67 (Thu 22-Dec-22 22:01:44)

It's an incorrect assumption and you're still subject to the SLA of a broadband service (basically there isn't one). Your PPPoE session could have restarted for whatever reason, Zen could have been load balancing gateways or there could have been a fibre break that caused your traffic to be directed down a different path. If you need guarantees then you need to buy a service that has them.

In reply to a post by jpm:

It's an incorrect assumption and you're still subject to the SLA of a broadband service (basically there isn't one). Your PPPoE session could have restarted for whatever reason, Zen could have been load balancing gateways or there could have been a fibre break that caused your traffic to be directed down a different path. If you need guarantees then you need to buy a service that has them.

Do you mean a leased line? (As an example of a service which has, or should have, a genuine guarantee of near 100% uptime and a minimum level of speed)

Edited by kam67 (Fri 23-Dec-22 00:47:40)

In reply to a post by kam67:

It’s more the worry that it’s an ominous sign indicating some underlying issue - rather than hopefully a momentary blip. As I mentioned in the previous post, I’ve been assuming that FTTP connections once established were rock solid.


https://www.thinkbroadband.com/broadband/monitoring/...

Could the behaviour plotted by the graph (connection/packet loss beginning to appear after days of perfect connection and unblemished performance) be a symptom of a dodgy splice (the niggling suspicion I’ve had all along)?

In reply to a post by kam67:

In reply to a post by kam67:

It’s more the worry that it’s an ominous sign indicating some underlying issue - rather than hopefully a momentary blip. As I mentioned in the previous post, I’ve been assuming that FTTP connections once established were rock solid.


https://www.thinkbroadband.com/broadband/monitoring/...

Could the behaviour plotted by the graph (connection/packet loss beginning to appear after days of perfect connection and unblemished performance) be a symptom of a dodgy splice (the niggling suspicion I’ve had all along)?

Given the history of this thread, I can understand why you feel unsure. However, you are really doing yourself no good with your continual state of panic about your connection. At the moment there doesn't seem to be anything significant wrong. If there is an incipient underlying issue there is nothing that your supplier can do to fix it (as it is still incipient rather than active) so there is no point in worrying yourself to a frazzle. If the incipient problem does eventually become an actual adverse event, then your supplier should have enough information to fix it without too much drama.

Take a chill pill.

Yes - it’s going to take an extremely potent chill pill or two to alleviate the anxiety triggered by this whole FTTP drama. My FTTC issues (even over many years) pale into insignificance!

Not sure if it’s the technology to blame or its application via Zen.

Edited by kam67 (Fri 23-Dec-22 19:41:58)

Its nearly Christmas, try to enjoy it

Humbug 😊!

Out of interest did you every use the packet loss test site as suggested by 'XGS_Is_On'?

In reply to a post by XGS_Is_On:

How's https://packetlosstest.com/ looking?

Edited by deleted (Fri 23-Dec-22 22:20:26)

In reply to a post by dect:

Out of interest did you every use the packet loss test site as suggested by 'XGS_Is_On'?

In reply to a post by XGS_Is_On:

How's https://packetlosstest.com/ looking?

No - but will do next time I’m next at the property. Obviously the test you are referring to will only work if your browser is connected to the router whose ip address is being tested - is that right?

Edited by kam67 (Fri 23-Dec-22 23:45:24)