It’s only a physical Openreach (FTTP optical network) issue if the ONT has either it’s LOS light red or PON light off. Anything else is likely to be your WiFi dropping out or an issue on the ISP side. Often planned network maintenance happens in the early hours of the morning, so any drops then should be almost expected. Otherwise should be no drops during normal hours.

In reply to a post by kam67:

No - but will do next time I’m next at the property. Obviously the test you are referring to will only work if your browser is connected to the router whose ip address is being tested - is that right?

Yes thats correct, select the UK server rather than the Georgia server, you can also tweak it for other things like duration, frequency and packet size but do a basic one to being with.

In reply to a post by Pheasant:

It’s only a physical Openreach (FTTP optical network) issue if the ONT has either it’s LOS light red or PON light off. Anything else is likely to be your WiFi dropping out or an issue on the ISP side. Often planned network maintenance happens in the early hours of the morning, so any drops then should be almost expected. Otherwise should be no drops during normal hours.

Yes but if the issue is intermittent (involving momentary loss of connection), the PON may well turn red for that brief moment of time - but unless you have a camera trained on the ONT, you may well miss it.

In reply to a post by kam67:

In reply to a post by Pheasant:

It’s only a physical Openreach (FTTP optical network) issue if the ONT has either it’s LOS light red or PON light off. Anything else is likely to be your WiFi dropping out or an issue on the ISP side. Often planned network maintenance happens in the early hours of the morning, so any drops then should be almost expected. Otherwise should be no drops during normal hours.

Yes but if the issue is intermittent (involving momentary loss of connection), the PON may well turn red for that brief moment of time - but unless you have a camera trained on the ONT, you may well miss it.

Chill and stop overthinking things . . .

In reply to a post by GonePostal:

In reply to a post by kam67:

In reply to a post by Pheasant:

It’s only a physical Openreach (FTTP optical network) issue if the ONT has either it’s LOS light red or PON light off. Anything else is likely to be your WiFi dropping out or an issue on the ISP side. Often planned network maintenance happens in the early hours of the morning, so any drops then should be almost expected. Otherwise should be no drops during normal hours.

Yes but if the issue is intermittent (involving momentary loss of connection), the PON may well turn red for that brief moment of time - but unless you have a camera trained on the ONT, you may well miss it.

Chill and stop overthinking things . . .

Good point! Overthinking has been the bane of my existence. However that’s for another forum 😂!

Your router logs could provide more information as to the nature of any PPPoE drops. Timeouts are trickier to diagnose because they could be coming from anywhere.

In reply to a post by jpm:

Your router logs could provide more information as to the nature of any PPPoE drops. Timeouts are trickier to diagnose because they could be coming from anywhere.

Thanks jpm. It seems to be running fairly smoothly now. Fingers crossed!

In reply to a post by kam67:

In reply to a post by GonePostal:

Chill and stop overthinking things . . .

Good point! Overthinking has been the bane of my existence. However that’s for another forum 😂!

Look at it this way. If there is a problem down the line waiting to ambush you, is there anything you can do about it? If there is not, what are your contingency plans? Once you know what you are going to do if the worst happens then there is nothing you can add to the situation and it will happen if it is going to happen. You can't influence that so there is no point in worrying and wondering.

Once you have done all you can do in any situation (including contingency planning for your known knowns and your known unknowns) then there is nothing else you can add so no point in overthinking past that point.

In reply to a post by GonePostal:

!

Look at it this way. If there is a problem down the line waiting to ambush you, is there anything you can do about it? If there is not, what are your contingency plans? Once you know what you are going to do if the worst happens then there is nothing you can add to the situation and it will happen if it is going to happen. You can't influence that so there is no point in worrying and wondering.

Once you have done all you can do in any situation (including contingency planning for your known knowns and your known unknowns) then there is nothing else you can add so no point in overthinking past that point.


Thanks for that - such a philosophy would be very helpful, particularly in the world of broadband, cyberspace, where so much remains outside the individual’s control.