In reply to a post by candlerb:

In reply to a post by AndyPandy:

Weird, I thought I had edited my reply to include this fact. i.e. SoGEA if FTTP not available.

There's still to the stop-sell at 75% FTTP availability though.

Which makes zero difference to any property where FTTP is not available. You can continue to order, modify, and cease copper services at these properties, indefinitely, until such time as FTTP is available.

However, there is a completely separate PSTN stop-sell, which applies nationwide from Sep 2023. From that date, copper users will only be able to order SOGEA or SOGFast - or SOTAP where those aren't available.

I want to move some of my customers that can only get ADSL to SOTAP but I can't find anyone selling it yet.

Thanks
Dan

Okay, a lot of new acronyms there, but it sounds like even if FTTP isn't available, worst case I'd just get moved from g.fast to SOGfast (which from what I can tell is just g.fast but without the voice component).

Is that something Openreach can just do without involvement from Zen, or does it need different equipment, billing, etc.

In reply to a post by MrDoom:

Okay, a lot of new acronyms there, but it sounds like even if FTTP isn't available, worst case I'd just get moved from g.fast to SOGfast (which from what I can tell is just g.fast but without the voice component).

Is that something Openreach can just do without involvement from Zen, or does it need different equipment, billing, etc.

No, the ISP has to order a migration from Openreach. There are no equipment changes, the voice port is turned off. There are changes to how the circuit is identified - it was the directory number (DN), with SoGEA/SOGfast it has an access line ID (ALID) instead.

As Zen discontinued G.fast some time ago https://www.ispreview.co.uk/index.php/2021/08/isp-ze... all you can really try is phoning them and trying to get a definitive answer on their migration plans for current G.fast customers in areas where FTTP is not going to be deployed any time soon.

In reply to a post by danielhyde:

I want to move some of my customers that can only get ADSL to SOTAP but I can't find anyone selling it yet.

It is not generally available, the Openreach 'Introduction to SOTAP' slides say: "Pending CP consumption, Openreach aims to move to Early Market Deployment Launch in Q1 2023/24 and consider options for full commercial launch."

Yeah, I've seen that but I have had some of the suppliers telling me I need to move the customers off ADSL but then say there is nothing to move to.

Thanks Dan

In reply to a post by dect:

I've previously seen your post below, how far exactly would the ducting need to go? have you contacted the CEO department at Openreach and if so what did they say, I had some DIG and run the ducting myself but it was all on private land where I suspect yours isn't.

I've not been in Contact with the Openreach CEO. Would there be any milage in that do you think?

The nearest point is about 50 metres along the footpath, with a entrance a driveway next door, so nothing on private land.
Recently I've also been wondering if a telegraph pole would be a cheaper option, as I can see the Cabinet from my kitchen window and that "as the crow files" is less than the ducting option..

I personally would suggest raising it with the CEO's office as you have nothing to lose if it doesn't go anywhere. Be polite and clear about what has happened and what an alternative solution could be by using poles. Remember there is a limit for fibre spans so if it exceeds that it wouldn't be workable.

In reply to a post by danielhyde:

Yeah, I've seen that but I have had some of the suppliers telling me I need to move the customers off ADSL but then say there is nothing to move to.

Thanks Dan

You have a couple of years before you need to do anything, and it's probably going to take nearly that long before the least attractive products in terms of revenue and ability to be marketed become available. I'm not convinced SOTAP is going to be where industry goes because it doesn't assist Openreach with exchange closures, I would expect some LTE-based solution to win out.

In reply to a post by jpm:

You have a couple of years before you need to do anything

Only for existing services.

For anyone changing providers or moving into premises with only ADSL available there needs to be a replacment available in 7 months time.

There is no two year wait. Zen are moving customers over to sogea asap. They say there is no contractual change, however a move to digital voice well before pstn switch off is clearly a contractual change and increased cost? This needs to be clarified.