I have reported it to Zen, but after having to run without a phone for over a week, and then being asked to remove all equipment connected by ethernet for another week, I lost patience and decided to just live with it.
Interestingly, Zen consider packet loss up to 10% acceptable
David
BT (poor) -> Zen (excellent) -> O2 (started well, went downhill -> IDNet (No complaints - but 100GB cap) -> Zen (gone a long way downhill)
BT (poor) -> Zen (excellent) -> O2 (started well, went downhill -> IDNet (No complaints - but 100GB cap) -> Zen (gone a long way downhill)



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