You only need a Fritz! box with a FON socket if you are using Zen's Digital Voice service. Then you can plug in an analogue phone or a DECT base station.

However, if you want to connect IP phone(s) to a VoIP provider, via an Ethernet connection, you just connect the phone(s) to the Ethernet sockets on the router. This is also the case if you want to treat Zen's DV as just another VoIP service, where you can configure the connection in the same way.. Here you can use any suitable router.

I received my loan router today (the same model, not the AX version). This router has version 7.29 firmware installed. Upon connecting it I had no Internet. I called support and they said "the router had not been added to my account", which you would think would be standard practice when sending a router to a customer.

I am glad to have stable Internet again but I am disappointed that I didn't receive the AX model of the same router as WiFi 6 and the latest firmware would have been nice. When I asked why this was the customer service agent why this was he completely avoided the question.

"The UI has no option to disable the router broadcasting WiFi"

Untick both WiFi frequency bands to disable the 7530 WiFi output.

Find under Settings/WiFi/ WiFi Channel /Adjust channel settings

Edited by ToneDeaf (Sat 19-Oct-24 13:57:51)

Fritz!boxes are exceptionally easy to configure. There is a raft of information on the AVM website.

When I was last with Zen 6 years ago, they were providing a standard 7530 along with the FTTC log in details. Has this changed?

I now have a 4060 that connects to a FTTP ONT via WAN. Three DECT phones are connected to the Fritz!Box and I have set up a VOIP connection using AAISP as my VOIP provider. All very simple - even for a 75 year old!

If I didn’t have a Fritz!Box then I would just buy a Gigaset IP base to connect to a VOIP service to use with my existing DECT phones and whatever router I decided to use.

Isn’t ZEn about to ditch Fritz!Boxes if favour of an Amazon product?

No need whatsoever to go into any UI. If you press the button on top of the F!B adjacent to the WLAN LED, it disables the WLAN.

In reply to a post by toby5596:

use the test socket. That'll sort the obvious software issue for sure.

I'm also at this stage of the support process. Don't understand their game plan here, they must know it is a software issue.

What does me suffering through another 48 hours of router crashes while connected through the test socket achieve? Are they maybe stalling customers while waiting on a software patch from AVM?

In reply to a post by GoWest:

.....I now have a 4060 that connects to a FTTP ONT via WAN. Three DECT phones are connected to the Fritz!Box and I have set up a VOIP connection using AAISP as my VOIP provider. All very simple - even for a 75 year old!
If I didn’t have a Fritz!Box then I would just buy a Gigaset IP base to connect to a VOIP service to use with my existing DECT phones and whatever router I decided to use.......

Sorry to go off-topic, but out of interest which brand of DECT phone are you using with the Fritz? Do you get all the functions with this - address book/caller display etc - or is it purely phone calls?

Reaosn I ask is that I have a perfetly good Gigaset DECT set up and wondered whether these would work and use the additional functions with the Fritz. If not I would need to use a Gigaset DECT base. - N300 or similar.

Edited by Tacitus (Sat 19-Oct-24 15:31:12)

In reply to a post by freddybob:

In reply to a post by toby5596:

use the test socket. That'll sort the obvious software issue for sure.

I'm also at this stage of the support process. Don't understand their game plan here, they must know it is a software issue.

What does me suffering through another 48 hours of router crashes while connected through the test socket achieve? Are they maybe stalling customers while waiting on a software patch from AVM?

That is my suspicion. I did manage to get a 'loan router' after a rather fraught conversation with them (my first couple of calls, by contrast, were perfectly constructive). I emailed on Thursday afternoon to tell them that the new router hadn't disconnected in the 24 hours that I'd had it and that I'd likle to keep it, no response as yet.

Edited by GavinMH (Sat 19-Oct-24 16:39:09)

Same here. Not on Zen, just have been using a second-hand 7530 for years on my Plusnet VDSL connection.

Upgraded to v8 last night but it has been a nightmare since. Constant reboots. Nothing helps. Recovery (downgrade to 7.59) via standard recovery software turns out impossible.

Edited by NewMoon (Sat 19-Oct-24 16:37:55)

Any Gigaset HX phone will wirelessly connect to the Fritz!Box DECT station. There are also a number of suitable Panasonic models.

https://en.avm.de/guide/avm-explains-dect/