User comments on ISPs
  >> Zen Internet


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | [6] | (show all)   Print Thread
Standard User Pheasant
(eat-sleep-adslguide) Fri 30-May-25 14:03:05
Print Post

Re: "Poor network quality" error reported by Microsoft Teams


[re: Fmrl] [link to this post]
 
That's not great.

Connect machine directly to the router and re-test if you can
Standard User Fmrl
(learned) Fri 30-May-25 14:37:07
Print Post

Re: "Poor network quality" error reported by Microsoft Teams


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
That's not great.

Connect machine directly to the router and re-test if you can


Tried running it again and got a B - is this something that can be fixed on the Fritzbox or does it need replacing with a different router?

Support replied to my ticket and said there's been a lot of issues with docking stations recently so that seems to be the cause... I asked them if I should replace the docking station with a more expensive one or start using wifi instead. Waiting for their response but it's possibly not a Fritzbox problem after all.
Standard User Pheasant
(eat-sleep-adslguide) Fri 30-May-25 16:45:39
Print Post

Re: "Poor network quality" error reported by Microsoft Teams


[re: Fmrl] [link to this post]
 
If you have to reclaim / expense it a cheap USB-C Ethernet adapter is a next day thing from Amazon. Will prove or disprove if it’s the dock.

Still think you should try connecting direct to the Frtizbox with no powerline adapters in the link…as a systematic approach 😉


Register (or login) on our website and you will not see this ad.

Standard User Fmrl
(learned) Fri 30-May-25 17:28:58
Print Post

Re: "Poor network quality" error reported by Microsoft Teams


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
If you have to reclaim / expense it a cheap USB-C Ethernet adapter is a next day thing from Amazon. Will prove or disprove if it’s the dock.

Still think you should try connecting direct to the Frtizbox with no powerline adapters in the link…as a systematic approach 😉


After configuring a wifi connection I spent an hour on a Teams call with Support earlier and my screen share didn't have any problems at all so it *might* be fixed. I'll be doing some more testing next week.

I'll connect one of my old PCs laptops direct to the router over the weekend too but this won't have Teams installed so won't be able to test much on it.

Also, I wasn't sure about some of the statistics from the bufferbloat test - there's more latency on the upload (which is higher than the download) and I think this might skew the figures.
Standard User Pheasant
(eat-sleep-adslguide) Fri 30-May-25 19:10:58
Print Post

Re: "Poor network quality" error reported by Microsoft Teams


[re: Fmrl] [link to this post]
 
Sure. If your WiFi is doing the job / decently strong enough where you need to use it, then happy days.

Did you do the same latency / bufferbloat test when on WiFi and how did it compare to the wired connection?
Standard User Fmrl
(learned) Fri 30-May-25 20:13:35
Print Post

Re: "Poor network quality" error reported by Microsoft Teams


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
Did you do the same latency / bufferbloat test when on WiFi and how did it compare to the wired connection?


I did and the result was pretty bad but I think that's to be expected with wifi anyway.
Pages in this thread: 1 | 2 | 3 | 4 | 5 | [6] | (show all)   Print Thread

Jump to