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Standard User LeJimster
(fountain of knowledge) Tue 09-Sep-25 16:07:43
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Random packet loss on BQM only?


[link to this post]
 
I've been with Zen on CityFibre for 18 months and have been experiencing days of random packet loss on my BQM. However, I don't see any packet loss if I choose to ping different servers from my PC. Some days my BQM shows just tiny, tiny, blips of packet loss. Other days I get these chunks of 5-10%.

During the period last night when I was seeing it on my BQM, I pinged a bunch of servers and i got zero loss.

I haven't seen any slow down in my downloads. So really, performance appears to be fine except on my BQM.

Is this some kind of issue with the FRITZ!Box 7530 AX? I have ICMP on the highest priority.. Stealth mode is turned off.

zen Fibre 300/300
Standard User HughA
(regular) Tue 09-Sep-25 17:07:23
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Re: Random packet loss on BQM only?


[re: LeJimster] [link to this post]
 
Yes, it is a quirk of the Fritzbox. The packet loss the BQM is showing isn't real but due to the way the Fritzbox handles ICMP requests.
Standard User LeJimster
(fountain of knowledge) Tue 09-Sep-25 17:21:39
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Re: Random packet loss on BQM only?


[re: HughA] [link to this post]
 
Ahh, thanks... That's a shame really. It kind of makes using BQM pointless as I can't tell what's real packet loss. I wanted to keep the router for awhile as it works well for my needs.. But it might be time to blow the dust off my old Linksys WRT32X.

zen Fibre 300/300


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Standard User jelv
(knowledge is power) Wed 10-Sep-25 00:24:57
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Re: Random packet loss on BQM only?


[re: LeJimster] [link to this post]
 
Have you anything pingable via IPv6 attached to the router? When I tried using the BQM to my router I was seeing phantom packet loss, a BQM to my NAS shows no issues.

jelv

FTTC & Line rental: ZeN from March 2021

Previously: AAISP (November 2016 to March 2021) & Pulse8 line rental
Plusnet November 2001 to October 2016
Standard User LeJimster
(fountain of knowledge) Thu 11-Sep-25 05:57:54
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Re: Random packet loss on BQM only?


[re: jelv] [link to this post]
 
I don't believe IPv6 is active on my Zen connection, you have to request it. And no, I don't use IPv6 on any device AFAIK. Anyway I've plugged in my old Linksys WRT32X and the packet loss being reported is gone. BQM with WRT32X I did some more digging and it appears the FRITZ!Box has a limit on how many ICMP responses it will give a second, which basically makes it useless for monitoring purposes.. I'm kinda annoyed I didn't look into this earlier as I've been running BQM for months and seeing this random packet loss.

Anyway, it gave me an opportunity to brush up on my OpenWRT and I've had some fun fiddling around with SQM. I will be interested to see how this setup does on a 1Gb package.

zen Fibre 300/300

Edited by LeJimster (Thu 11-Sep-25 06:02:05)

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