Is the green PON light flashing? This may suggest OR haven't activated the ONT yet in which case another Engineer visit will be required to activate it. The OR bod just scans the ONT barcode with his smartphone and seconds later the PON light turns a solid green.
So the issue is that on Cerberus system it is still showing as provisioning, I am guessing that BT handover so late in the day was just dropped some where along the line
all new installs to have the new single port ONT from last Monday, the old four port ones held as van stock to be used as replacements if an existing four port is found faulty.
I wonder if we'll now see eBay flooded with the 4 port ONTs for sale, ie Openreach surplus stock a la HG612's
Might put in a cheeky offer for this, to keep as a backup - in case mine fails and OR don't have any spare 4 port versions anymore
BT have acknowledged that the line isn't showing up closed (work completed by OR). They have chased that so eventually all online tools will say the line is up and running and Cerberus and BT can do their final diagnostics before handing over
As with VM cable modems Openreach may refuse to activate kit they haven't directly supplied. As it's Openreach kit might be fine but buyer beware. ONTs require provisioning, VDSL modems don't.
As with VM cable modems Openreach may refuse to activate kit they haven't directly supplied. As it's Openreach kit might be fine but buyer beware. ONTs require provisioning, VDSL modems don't.
Sorry, I wasn't clear: I meant I would buy it to keep it as spare and then get it activated by Openreach which I imagine they would do on the spot as its a genuine BT/OR ONT hence the serial no. would already be in their database. This was in case OR did not have a like for like replacement - which could easily happen say 5+ years down the line. Anway its a moot point now as that ONT has been bought by someone else....though the seller did reject my piddly offer of £5 LOL