Help Assistant Fiasco - Appalling!! FAO Comms Team

I am an ex customer who still receives referral credits from people I recommnded. I decided to leave Plusnet for a number of reasons, and have not regretted that decision. Despite all the promises, the spin, the updated promises, explanations, apologies, takeovers, email issues, phone line problems etc etc etc even as an EX customer, i am still having problems with Plusnet. Every month, the online portal informs me that I have saved

Edited by deleted (Thu 17-Jan-08 16:22:48)

Hi there,

I'm really sorry that you haven't received your

Thank you for the call James, appreciate the swift response. I trust you will take on board my comments and ensure a resolution.

Regards

Iain