from MAAF to plusnet

A mate of mine is with Mad as a fish and looking at going with plusnet Fibre in December or when they eventually get the cabinet sorted.

Anyway, since MAAF is plusnet, in fact even his bill comes from Plusnet he is wondering how easy it is to change. I presume he will have to change to plusnet ADSL service first or could he just go straight to fibre?


Also what router do plusnet use?



thanks people

I know the process of going from MAAF to Plusnet is a trivial one - there's been a thread on Plusnet's own forums about it.

As for whether he needs to swap ADSL first, or go direct to fibre, is probably a question that only PN can answer for themselves. Is he planning on taking the phone service from Plusnet too, or just the broadband? I don't think it makes odds either way, but it is another aspect to consider.

The router is the technicolor TG582N. The one used for fibre, IIRC, has a special firmware to turn one of the LAN ports into a WAN PPPoE port.

In reply to a post by WWWombat:

The router is the technicolor TG582N. The one used for fibre, IIRC, has a special firmware to turn one of the LAN ports into a WAN PPPoE port.

That's on Extra Fibre. On Value Fibre 40/2 it was a WNR1000 N150. I don't know if they changed that when they went to 40/10. Out of date info. (Maybe it was when the 40/2 became 40/10).

Edited by RobertoS (Sat 13-Oct-12 23:53:18)

In reply to a post by RobertoS:

In reply to a post by WWWombat:

The router is the technicolor TG582N. The one used for fibre, IIRC, has a special firmware to turn one of the LAN ports into a WAN PPPoE port.

That's on Extra Fibre. On Value Fibre 40/2 it was a WNR1000 N150. I don't know if they changed that when they went to 40/10.

Really? That's not highlighted on this page (or the one for the fibre+calls packages). The popup displayed by the "How it's installed" link mentions the Technicolor without qualification.

I got a WNR1000 when I converted, 18 months ago. We've also tried out the Zxyel 10 months ago, but didn't like that at all. I thought they had since swapped to technicolors, without a package difference.

I got the Netgear in Feb this year.

Looks like you're right .

The Netgear is now in the "Older hardware - Archive" section linked to on this page.

That's quite a list of obsolete equipment!

In reply to a post by WWWombat:

I know the process of going from MAAF to Plusnet is a trivial one - there's been a thread on Plusnet's own forums about it.

cheers.

We worked out yesterday that plusnet is cheap than MAAF on ADSLL and offer more or less the same which is strange,.

As for whether he needs to swap ADSL first, or go direct to fibre, is probably a question that only PN can answer for themselves. Is he planning on taking the phone service from Plusnet too, or just the broadband? I don't think it makes odds either way, but it is another aspect to consider.

He will have to get hold of them, it is the same call centre anyway, thankfully in the UK.

It just be broadband. a couple of weeks back we was trying to work out what was best for him. He is with BT for phone and at the time we did not realise that Plusnet did fibre only without phone. so we worked out that going to BT
for both was the best way.

Anyway after i found out from a forum, it could have been TB that plusnet also do FTTC as a single option we decided to have a look at the options again and worked out that he would be better off staying with Bt for phone and changing to plusnet for fibre.

The router is the technicolor TG582N. The one used for fibre, IIRC, has a special firmware to turn one of the LAN ports into a WAN PPPoE port.

So another fudge just like sky and talk talk routers.

Maybe he be better to buy his own, a TP-link would do fine or a netgear.

thanks anyway

In reply to a post by zyborg47:

It just be broadband. a couple of weeks back we was trying to work out what was best for him. He is with BT for phone and at the time we did not realise that Plusnet did fibre only without phone. so we worked out that going to BT
for both was the best way.

Anyway after i found out from a forum, it could have been TB that plusnet also do FTTC as a single option

Me.

The router is the technicolor TG582N. The one used for fibre, IIRC, has a special firmware to turn one of the LAN ports into a WAN PPPoE port.

So another fudge just like sky and talk talk routers.

This is what I use. I prefer it to either of the routers from Plusnet that I have. It's the only one that will give me 150Mbps wireless rather than 65Mbps.

Edited by RobertoS (Sun 14-Oct-12 09:32:34)

In reply to a post by RobertoS:

Me.

Ah yes, so it was.

Well, you may have saved him some money, the only thing he is not happy about is the £25 activation fee if he went for ADSL broadband to start with.

Best to have a chat with them and since he is already with them but as MAAF, I should think they could forgo that fee, certainly since he will be going FTTC with them as soon as BTOR decides to move their back side and get the cabinet working.
Stupid since it got a poster on it saying super fast broadband is here, when clearly it is not.

This is what I use. I prefer it to either of the routers from Plusnet that I have. It's the only one that will give me 150Mbps wireless rather than 65Mbps.

That is cheap for a Buffalo. Wireless wise he will not get the speed as his laptop is is not wireless N, nor is his sons. But the desktop in the sitting room will certainly be ok with it as it is wired.

They vary between £24 and £32 - I got mine for £26 inc delivery, in Feb 2011. Always use the connection setup wizard with it. Manually configuring doesn't seem to work easily. Manual configuration of wireless is easy.

Cheaper than my TP-link, but then my TP-link can also connect printers and hard drives up to the network. also it is dual band, but only use one at a time, which is a waste of time really.

I got the TP-link as it was a good price at the time.

The Buffalo would certainly do for my mate, i will have a word with him later if he is not busy in the studio. He may be able to get some money together to get one, that is if he goes for Plusnet, which seems like he will be.

It is strange, plusnet fibre offers a better data usage than MAAF and is cheaper than MAAF ADSL. I think eventually the MAAF name will die.

Plusnet supply a Technicolor TG582N for free as long as he stays at least 12 months. P & P £4.99. It would be worth him trying it before buying anything.

Edited by RobertoS (Mon 15-Oct-12 10:53:21)

Hi zyborg47,

You've been pretty much advised of all of the details that cover our fibre service on here, if you got any other specific questions then let me know.

And yes it's very simply and straightforward to switch from Madasafish to Plusnet

Thanks,

In reply to a post by RobertoS:

Plusnet supply a Technicolor TG582N for free as long as he stays at least 12 months. P & P £4.99. It would be worth him trying it before buying anything.

ok, I have not really spoken to him yet as he been busy, I may pop down today since I am not working, get out of the house and have a word with him.

Technicolor don't seem to be as good as when they was speedtouch, they seem to have gone downhill. The Technicolor TG582N is not a stand alone router, so it is just a cheap way of making use of what they have got.

Not sure if i like that idea, but I suppose if it works then it will be fine, up to him at the end of the day.

Thanks anyway

In reply to a post by chrispurvey:

Hi zyborg47,

You've been pretty much advised of all of the details that cover our fibre service on here, if you got any other specific questions then let me know.

And yes it's very simply and straightforward to switch from Madasafish to Plusnet

Thanks,

thanks.

One thing I still not sure on.

As I said above it is around December hopefully that my mate will be able to get fibre, so is it best for him to change to plusnet ADSL before he goes for FTTc or should he just change over when FTTC becomes available?

He is using his own ADSl router at the moment as he never had one from MAAF, since he was with Free net names and they only gave him a USB modem as was the norm then.

also as I said, this is for a mate of mine, not for myself.

I will pop over this afternoon to see him if he is not busy and we will have a chat.

It will make no difference to when he switch's across, just whenever suit's your friend best.

He can continue to use his own modem or get one from us on deferred contract terms+(4.99P&P), although when he does eventually join on fibre he will need a fibre compatible router, again which we can supply under the same terms as above.

Thanks,

Edited by deleted (Tue 16-Oct-12 14:09:47)

In reply to a post by chrispurvey:

It will make no difference to when he switch's across, just whenever suit's your friend best.

He can continue to use his own modem or get one from us on deferred contract terms+(4.99P&P), although when he does eventually join on fibre he will need a fibre compatible router, again which we can supply under the same terms as above.

Thanks,

Thanks for the reply. What about contracts? if he switches over to plusnet ADSL, then he would no doubt have a contract, would that be broken if he went onto Fibre or would you just let it go as he would start another contract?

sorry for all the questions.

Hi there,

The router contract (if you leave within 12 months you pay for the router) is a separate contract. ADSL products don't have a contract, just a 10 day notice period whereas Fibre accounts have an 18 month contract.

Hope that helps,

Cheers, i will phone my mate up later on when I get back to work and then he can decide what he wants to do.
If he is going to go with plusnet FTTC, then I think he is better off going to plusnet ADSL, keeping with his router, but the only problem is you charge a connection fee fro ADSl and then he would have to pay another one for FTTC.

TBH, he have had a fair few problems over the last couple of years with MAAF and as he was with Free net names and had a domain, he transferred his domain from you to another company. It was at that point he was looking at going to another ISP. i tried to get him to change, but he still stuck with MAAF.

He still have some problems and I think he got the idea that going to FTTc will solve the problem as well as giving him faster speed. I hope what ever he does he makes the right choice and it works out ok for him, Sadly I got little faith in Plusnet but at the end of the day it is his money.

In reply to a post by zyborg47:

but the only problem is you charge a connection fee fro ADSl and then he would have to pay another one for FTTC.

There is no way an MAAF user migrating to Plusnet ADSL would be charged a connection fee.

Just a bit of a update.

My mate have now put in to transfer from MAAF to plusnet fibre service, just fibre, not phone.

They have set a a date for the 21st .

Cost him £50 connection fee and a few quid for postage and packing of the router, If it was me I would not bother with the router and get a different one.

Lets hope it all goes well, i really hope it all goes well overwise I will never hear the last of it.

In reply to a post by zyborg47:

Cost him £50 connection fee and a few quid for postage and packing of the router, If it was me I would not bother with the router and get a different one.

Seems a bit odd to pay the £50 when moving the phone service would have avoided it, but I guess he has good reasons. I think you have to take the router for FTTC whether you want it or not but I'm sure that will change eventually. Either way it's a cheap spare.

Some people don't like to move their phone away from BT Retail, like me. The CS for it is excellent and the ongoing cost difference marginal.

Hope all goes well, if there's anything you need or any questions then please let me know.

In reply to a post by kasg:

Seems a bit odd to pay the £50 when moving the phone service would have avoided it, but I guess he has good reasons. I think you have to take the router for FTTC whether you want it or not but I'm sure that will change eventually. Either way it's a cheap spare.

he wants to stay with Bt for his phone, I have no idea why as it is used less and less these days and to be honest, i think it is costing him money as he have add ons, like international friends and family which he have to pay for and he hardly uses now.

Still it is up to him, his money at the end of the day. i just hope the change over is pretty seamless, a couple of hours without the net is ok, but any more could be a problem.

Saying that, I prefer my landline to be separate from my broadband if I was going that way.



As for the router, i think that is pretty poor if you are forced to have their router and pay for it, even if it is only a few quid. BT, sky and even Talk Talk don't charge you postage and packing for their router.

Oh well, again, not my problem, i am not the person changing over to plusnet, my mate is.

In reply to a post by zyborg47:

As for the router, i think that is pretty poor if you are forced to have their router and pay for it, even if it is only a few quid. BT, sky and even Talk Talk don't charge you postage and packing for their router.

BT:-

We'll deliver to your house

We'll send you any equipment you might need by post (e.g. our Home Hub if you order broadband). Delivery is £6.95, and it takes about 5 working days.

That's more than PN.

Sky:-

£2.18 router delivery.

In reply to a post by RobertoS:

BT:-

We'll deliver to your house

We'll send you any equipment you might need by post (e.g. our Home Hub if you order broadband). Delivery is £6.95, and it takes about 5 working days.

That's more than PN.

I never paid for delivery for my router from BT and I don't know anyone else who have either. My sister-in-law have had 4 routers from Bt and not paid for one of them.

If you are forced to have their routers then it should be free, other wise they should not force you to have one of their routers. noticed I said have and not use as I know that you can use a different router with BT, plusnet and Tallk talk. the only one where it can be a bit more difficult is sky.

Anyway all this giving routers away even having to pay for it is getting stupid. We are told not to waste and yet i wonder how many people got loads of routers in the house chucked in a cupboard or drawer and then one day they will just get chucked.

I know fibre requires a different router/modem, but you look at ADSL and people change to another ISP they get a new router. The same will happen with fibre once people start moving providers.

I only have to see what I have got, two netgears, one Thomson and a very old Safecom, they all work, even the safecom works great on short cables. One of the netgears or the Thomson I am giving to my brother as he only got a Lan modem.

The others i will keep just in case I go back to ADSL.

All of those I paid for, not free, but it shows how they can build up.

Time to stop all this giving away of routers, it is worse than AOL was with all their disks.

In reply to a post by RobertoS:

Sky:-

£2.18 router delivery.

Then that must be recent as i know a few people who gone for Sky and they have not paid P&P for the router.

Another swiz, after all you sign up for a 18 month contract, it is not that you are going to go anywhere else.


Kind of makes me pleased I gone with who I have gone with and putting me of the larger ISps even more so.


i had to pay for my router for my ISp, but at least I knew and could choose, sure i could have got one from my ISP, but they only sold Belkin.