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Let's see how this goes then..
I've requested one, but do I need a MAC code, since i'm on a non-bt product at the minute (albeit a BT-based landline..)
Switching only for the fact I can get double the speed for the same/similar price with Plusnet.
Order not placed yet.
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Are you sure about that
It is all down to the distance to the Cab - do Digital Region use their own Cabs
If it is the same Cab or a similar distance then Plusnet Unlimited would be the same speed as Origin Max and probably cheaper
Edited by deleted (Tue 11-Feb-14 16:40:03)
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Are you sure about that
It is all down to the distance to the Cab - do Digital Region use their own Cabs
If it is the same Cab or a similar distance then Plusnet Unlimited would be the same speed as Origin Max and probably cheaper
I'm on the 'Inferno' which is capped at 40.
The cabs are next to each other not too far away.
BT checker gives these results
FTTC Range A (Clean) 80 75.4 20 20 -- Available
FTTC Range B (Impacted) 80 62.6 20 19 -- Available
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http://www.thinkbroadband.com/news/6283-digital-regi...
Outlines the scenarios. As its FTTC you are moving to then its option 3, which means you can get a MAC, but as Openreach does not have a route to go from SLU FTTC to GEA-FTTC then it won't be used. In short it will be a cease and provide, which may give some downtime.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Thanks.
I've emailed my 30days notice and requested a MAC code.
The plusnet order has gone through without asking for MAC code for now, engineer date provisionally booked for 19th PM.
Will update as necessary.
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And PlusNet system should proceed without a MAC
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Post deleted by MrSaffron
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50/50 on whether that is the correct thing to do, as PlusNet will probably try and use it and then find out that it does not work.
Put it this way, took a little while to get it confirmed in Openreach on the scenarios, and Thales had previously said they cannot create a MAC.
I'd be worried that if you give them a MAC, they'll migrate you to their ADSL2+ product with a subsequent upgrade to the FTTC service. PlusNet may opt for that route as a less 'dangerous' route and if minimal downtime is very important it may be a safer route.
As migrations from Digital Region are such a low volume situation if they go smoothly then I'll be pleased, but expecting issues.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Can you delete my post then please Andrew, so as not to mess up what the OP does? I can't now.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Wed 12-Feb-14 11:32:17)
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Hopefully PlusNet being so close to Digital Region physically they might be up to speed in the call centres 
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Looks like Openreach declined the order. "incompatible products on your line. Therefore, we kindly request that you contact your current phone and broadband provider to check if they have any special products on the line. Once this has been done, please contact us."
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If they tried to place a FTTC order and your Digital Region is still active then yes that will fail.
You need to tell your DR ISP that you want to leave and cease that service, which frees the line up so PlusNet can place the FTTC order. This is where you get the possibility of a gap where you have no broadband at all for a week or two.
For no gap, get MAC migrate from DR to ADSL2+ and then place an order for FTTC after the 1 month minimum is up on the ADSL2+ service.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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My contract runs out on 8/4/14..apparently if I was to cease the service before that there's a fee (more than just the monthly cost..) so i'm just going to let the contract expire, and get plusnet to try to re-order then.
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