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An old ex be* customer here who has BB with sky.
I'm looking to take advantage of the 40/20 deal,line rental and calls with the current £105 cashback.
I rang sky for my MAC code,they offerent me an exclusive deal,which turned out to be the online deal just rejigged ,,like the 40/20 fibre for just £10 pm then £20 for the remaining 6 which is £240 for the 18 months,the same as the free 6 month free offer.He even left me waiting 6 mins to get this,They lie so much it gets under my skin.
So I rang them back and told them no more offers and to give me my MAC,which they are doing now.
The main thing is the traffic management on plus-net,but in real terms how much with it effect me on the 38/20 package? I do torrent every week not a lot,but I don't want to be at at a stand still if my partner is streaming eastenders on iplayer or shopping for new shoes  .I currently get 9.9mb now on sky,1.5mb less than I was on be.with a very poor 0.8mb upload.
Sky said that plus-nets management system could reduce me down to a lot less than I have now as they don't advertise what you could run at if they slow you down.I know this is partly sales,and I am not one to listen to sales techniques,but it has thrown a little doubt into an 18 months deal and not being able to torrent when I want to grab something.
Also my MAC might not be here untill 5 days maybe more with weekend,can I still sign upto plus-net as the top cach back ends in 6 days of £105.
Edited by deleted (Mon 13-Oct-14 19:30:13)
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The Plusnet 'traffic shaping' should not cause problems with your p2p.
I signed up early with Plusnet to get cashback and then added my MAC later.
If you do this, ring up Plusnet service soon after registering the MAC online with Plusnet to make sure it is going through smoothly; sometimes their automated system does not quite register it right and the changeover goes into a sort of limbo.
--
Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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Thanks.
It has been the sole reason I have not signed to plus-net for the last 6 months.
But I am struggling with things like cloud storage,0.8mb is just not enough to upload files these days.
I know its frowned upon torrenting/p2p but i need to be honest with what I need to use my connection for and if its suitable for my needs.Like I say I only torrent a little,anywhere from 1Gb to 10Gb a wk,I stream iplayer/demmand5 alot through nowTV.
I believe you can use a HH5 router with plusnet also,where as you have to stay with the sky hub
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Register (or login) on our website and you will not see this ad.
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You can use the HH5. You can either (1) use it just as a router and still use the Openreach modem you will be provided with on Plusnet fibre install, or (2) ignore the Openreach modem and use the HH5 as modem/router.
--
Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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You can use the HH5. You can either (1) use it just as a router and still use the Openreach modem you will be provided with on Plusnet fibre install, or (2) ignore the Openreach modem and use the HH5 as modem/router.
Or 3) use a better router with the open reach modem. Such as asus RT-AC68
plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
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What are the FTTC estimates for your number or address? (Not the pure postcode!)
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Samknows shows 80max/min and up 20max/min.
inputting my number into plusnet they estimate 80mb.
The BT wholesale site shows 80/20min/max range A
and range b 80/70.5 Max/min and 20/19 Max/min
I would think I should get full on the 38/20 package, and should be enough for 2 of us.
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You have nothing to worry about then re what anyone does while you do your P2P .
It isn't throttled anyway. Just the Eastenders stream on "slow" connections is prioritised so that P2P doesn't make it unwatchable. Your line always gets basically the full speed less things like IP Profiling and other overheads.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Thanks,
Would you say the 38/20 would be enough? Or should I stretch to the 76/20
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I assume in your opening post you mean 9.9 Megabits per second down and 0.8 Megabits per second up. Not MegaBytes.
If so, then 38/19Mbps is a dramatic improvement.
In any case you can upgrade to 78/19 at any time if you wish. You just do it in your Member Centre (think Control Panel) and it takes effect on your next billing date.
It means you restart your 18 months, but I did it 11 months into mine just for the hell of it at a difference of £2.50pm. See my connection speeds in my sig, I don't need the extra speed, but may do in the future I suppose.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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I assume in your opening post you mean 9.9 Megabits per second down and 0.8 Megabits per second up. Not MegaBytes.
If so, then 38/19Mbps is a dramatic improvement.
In any case you can upgrade to 78/19 at any time if you wish. You just do it in your Member Centre (think Control Panel) and it takes effect on your next billing date.
It means you restart your 18 months, but I did it 11 months into mine just for the hell of it at a difference of £2.50pm. See my connection speeds in my sig, I don't need the extra speed, but may do in the future I suppose.
Megabits,,I think .. It all confuses me the different terms somewhat
Do you know what plusnets traffic prioritisation would make of my VPN. Would it cause any problems?, I don't use it every day. And not for to long when I do.it is cyberghostvpn
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Sky said that plus-nets management system could reduce me down to a lot less than I have now as they don't advertise what you could run at if they slow you down.I know this is partly sales,and I am not one to listen to sales techniques,but it has thrown a little doubt into an 18 months deal and not being able to torrent when I want to grab something. Complete [censored]!
Plusnet's traffic management will be applied to your line. So for example if three people in the house are watching streaming, P2P will be slowed down but the streaming will be unaffected.
There are some aspects of the Plusnet service which are less than ideal at present (e.g. waiting times on the phone), but the traffic management is actually a very positive feature.
http://community.plus.net/blog/2012/12/21/its-unlimi...
jelv
Plusnet user since November 2001 - not sure for how much longer
Edited by jelv (Tue 14-Oct-14 09:10:51)
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How much does the stream use?
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Thank you, I've read that link and if seems OK.
Just clarify in simple terms, have I understood it right. roughly if my internet was say 10meg. I was downloading at full speed. I then started an iPlayer stream which took say 5meg, and I was also on the Xbox and that took 1meg.. The p2p would get 4meg?
RE the support from plusnet I understand the wait time are not ideal, however do they sort problems out. When I was with be* I started having frequent disconnections. I didn't even ring just went on the forum. Within an hour support replied and they tested the line for 24hours (or there about) it down disconnections. They sent a router out. Which didn't solve it,then sent an SFI engineer out. Who found a fault and fixed it. It was good service. Sky who I'm with are poor. I've been trying to get them to sort my upload out for months now, because I don't have skys DLM line thing they say they can't do anything. How do plusnet compare to.
Apologise for all the questions,I just want to make the correct move.
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Without Netflix http://www.speedtest.net/my-result/3832464711
With Netflix (HD) http://www.speedtest.net/my-result/3832468102
So, streaming HD netflix will eat up 30Mbps on Apple TV 1080p HD
Edited by adslmax (Wed 15-Oct-14 01:08:14)
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Thank you, which broadband package are you on?
Edited by deleted (Wed 15-Oct-14 01:09:28)
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Plusnet Unlimited Fibre Extra with phone (unlimited calls)
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So, streaming HD netflix will eat up 30Mbps on Apple TV 1080p HD
I'm sure something else is going on there - the largest size stream is around 6 meg from Netflix? What they used to call Super-HD for a while.
There is a test stream you can run "Example Video" on netflix and on the apple tv and my samsung bluray player it shows a 5800kbps stream at the highest quality. The sound is a test pattern so you might want to mute.
plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
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My fairly slim experience with Plusnet support is pretty positive, even the wait times weren't too terrible. The worst bit is the terrible music you have to endure while waiting. I am afraid that we are unlikely to see support quality up to BE's from any of the equivalent priced ISPs these days.
BE is also my ex isp, though I left well before the Sky days to get FTTC.
--
Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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Thanks for the help,,Funny sky just rang to offer me free landline for a year.But as I want fibre it probably is still better to go with plusnet with cashback.
I don't want the standard broadband as upload with sky is really low.download is ok.and ive found sky to be poor with customer service when ive asked them about the low upload.
I guess the change should go to plusnet,hopefully no problem as im porting my landline and broadband from different companys,I know BT owns plusnet.
cheers
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I guess the change should go to plusnet,hopefully no problem as im porting my landline and broadband from different companys,I know BT owns plusnet.
I was BE and went to BT for fibre in 2012, then moved this summer to Plusnet for a static IP. Very happy so far with plusnet
plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
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RobertS
can you tell me how you found out your cabinet is 600m away,assuming that's what you mean in your sig?is there a site to check distance to make a more accurate speed estimate.
Speaking to my neighbor today who is in infinity 2 he said he gets 53meg down and didnt tell me the up.He is next door to me.But putting my number and postcode into the sites I previously mentioned is showing max speed.
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thank's jchamier,it good to hear more positive comments.
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Two ways.
The copper route from my cabinet is easily traced, so I paced it out, (something I learned to do fairly accurately as a teenager rather long ago), added in the cabinet link length, rough height of the pole and drop cable length. Came to a bit over 600 yards.
Then the installation engineer's JDSU showed approximately 0.6km.
My line from the cabinet has always been quite good. The e-side which is now irrelevant for the broadband is poor.
I assume next door's estimate is the same as yours? 53Mbps actual from an 80Mbps sync, if that's the estimate, looks to me as if he has a problem. The IP Profile would be 77.4Mbps, being 24Mbps down from that sounds wrong. What are the "impacted" estimates, and what are the ranges on clean and impacted?
If interleaving has kicked in, that does have a minimum impact of 10Mbps or so with 8ms added to latency. Higher levels of interleaving lose more speed and add more latency. But all that should be covered by the ranges.
High Low High Low
FTTC Range A (Clean) 60.1 43.2 16.8 10.7 -- Available
FTTC Range B (Impacted) 51.4 29.4 16.8 7.7 -- Available
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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IPv4 BQM now activated. The "All red" before is the IPv6 one.
I'm on holiday and obviously the disconnections a few days ago have got me, and put me on a non-IPv6 gateway. I believe it's the bgn series that don't support it.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Hmmm,I wonder if he has got a problem. We have recently just had a new telegraph pole fitted.
I've no idea if his estimates was he same as mine,I just asked him to do a few speed tests for me. I'm not totally knowledgeable and has really no clue.
I've been reading on plusnet regarding a few problems with BNGs, this is beyond me, so I'm not sure if it's something I need to be bothered about or not.I believe it's something to do with ipv6, which is something I don't have with sky. However due to DNS leak I'm sure I only allow ipv4 through my VPN when using it.
As for your question, my impacted estimates are
80-70.5-20-19
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Yes, I saw them after I posted. You could put his address in for an estimate if you don't know his phone number .
40/20 should get the 40 with no problem of course The 19 upstream will depend. Are you still considering the 78/19? As I said earlier I have it just so I have it!
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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I can't check my IP Profile at the moment, I expect 54.7Mbps, and on tbb speed test get over 51Mbps down and ~13Mbps up.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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I am considering the 78/19, but wondering if to go the 38 first to see how it is and save a few £££, with the option to change to the higher option if needed. Though I understand I'd be taking on another 18 month contract
I feel stupid now, I didn't see he option to put the address in on the checker so I've now checked, We are a block of 2 storey high flats 8 of us, I've clicked and checked all of us and we all have the same clean and impacted range. So he must have some sort of wiring issue maybe our something as you suggest may not be quite right. I might approach him about this.
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Do you have your own master socket, or is it in a communal room in the basement or something?
Do the lines come in underground, and the builder has brought it up to the flats?
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Yes I have my own master socket, all the flats have there own pairs going from the pole outside, not underground, but to the wall tankers. A couple of the flats I think may have old wiring in possibly his. I've lived here 18 years and I had BT put in about 15 years back as it had no line at all.
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Not the block's wiring then  .
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Just about to sign to plus-net.
But...Looking at an email,sky have offered free landline for 12 months,pay £10 for BB and £5 calls. £15pm is not bad.Now I am stuck,as plusnet's offering with the cashback and paying LRS on 38/19 fibre is around £26pm.Different product I know.But its a decent saving.
It still says i'm with be* when I do a speedtest though,so staying with sky my reduce my speed now,if i go to there full LLU rather than partial.
My head is banging with this one,and the cashback for plusnet runs out tomorrow.
Think i need a cold beer
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so staying with sky my reduce my speed now,if i go to there full LLU rather than partial. Full or Partial LLU should not make any diff to your BB speeds. It only affects the provider of your landline.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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Thanks,Just spoke with sky,they have offered even better. free line with bb @£7.50 and wiping the £2.50 off for not taking TV. and £5 for calls. for 12 months.
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There is currently no supplement for not taking TV if you signed up as new customer
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Mrsaffron that is very interesting,so basically its not on there anyway,but has offered it as a bigger piece of the cake,like he was taking it of anyway.
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Those on older contracts are paying it, but changed a month or so ago for new signups. Whether it will last is an unknown.
With Sky there are multiple changes every week to myriad of offers, including promotions that sometimes just last 2 days e.g. TV bundle flash sale that passed by on Thursday and Friday.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Sorry to barge into the thread...At the moment i have sky fibre 40/10 if i get my mac code and joined plusnet would it be a straight transfer over to their 40/20 service without an eneigerr visit?
thanks
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No worries steve99999,What is your reason for leaving sky if you don't mind me asking.
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Just noticed Plusnet offer an extra 10mb upload speed. Also plusnet have the line saver option and their phone service offers free evening and weekend calls. My sky phone service i only get free weekend calls
The broadband is fine from sky, nice and fast etc. But the router is terrible for wireless!
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Line saver doesn't include any calls
Just because Plusnet offer a 40/20 is no guarantee that you will get anywhere near it - it all depends on the distance from the Cab
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if i get my mac code If you are on Sky Full LLU, Sky won't give MAC; it is not applicable to Full LLU.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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Oh right thanks for the line saver info
I only live a couple of 100m from the box i know i can get the full whack as my neighbour gets it from BT
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When I rang sky to get my MAC code, they asked what deal I was thinking on, which was PN fibre and LRS. Sky offered LRS to me for £140 for the year.,I can't actually see it on the website though.
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Remember the cheap Sky FTTC is 40/10, not 40/20.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.2/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Indeed,the sky agent when I rang last wk told me it was 40/20 the same as plusnt,but not restrictions.
Do you know if I was to take the sky offer for the 12 months,and then see what PN is offerings, would it be a pain to port form a LLU phone back to BT.As I had read that problems can happen.If its a problem then I may just not bother with the deal as tempting as it is
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Indeed,the sky agent when I rang last wk told me it was 40/20 the same as plusnt,but not restrictions. They lied. I wouldn't expect anything less from Sky sales.
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Its this way they lie that annoys me,I actually was given an exclusive deal for fibre that was the online deal anyway.I must admit I do not like the sales tactics by sky agents.But they have made it very hard for me to jump at plus-net.
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After doing some digging and asking,it seems I am with sky but through BE,I have asked the question today on sky forum and on the private chat with agents,its not the first time they have told me this actually,I forgot they had as I reported speed issues back in march and have been going through my messages.they tell me I do not have DLM on my line,and I have not had it either.As I am still on BE.
A member on skyuser said that it may well be that I am on BE's old equipment and changing my line to them may give sky the opportunity when switching to put me on them properly and this will trigger the DLM.
So I could then maybe loose speed,I'm not sure its a chance I want to take.Just hope plusnet is not congested in my area as there is 90% sky hubs around my property checking on my wifi list
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So as i think i mentioned i contacted sky about the plusnet deal. I was offered 2 deals by sky...
Fibre and free line rental = £20 a month
Fibre pro and free line rental = £30 a month. I also requested a free sky booster to try improve the [censored] wireless. They never sent one but credited my account for £22 so i could buy one
Anyway i went for 2nd deal but had a change of mind and contacted sky to cancel the upgrade which they said they would. But i got an email yesterday saying i had been upgraded!
So i have been testing the speeds and i get 74mb download and 19mb upload
This is via a direct wired connection. Using my TRENDnet TPL-308E2K 200 Mbps in the living room ( router in bedroom ) i get 54mb download and 19mb upload
If i connect the trendnet in the same socket as the router upstairs, thus on the same electricity circuit i get 68mb download and 19mb upload
So basically if i put the powerline in any socket in the house it will get the max upload but the download can range from 44-68mb. Just wondering if a better powerline e.g TL-PA6010KIT AV600 Gigabit Powerline would improve the speeds?
Because at the moment i am again thinking about plusnets 40/20 service as i guess i would get the full speeds using my powerlines around the house. I contacted sky again and pointed this out and that my main reason for the upgrade is the faster upload, sky said i have the 30 day cooling period and can still move to plusnet. However the sky guy was warning me off plusnet bigtime ( surprise i know ) because of plusnets traffic management...
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How much would it cost you for Plusnet?
What is your primary use for fibre?
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200Meg homeplugs will struggle with fast fttc
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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So i have been testing the speeds and i get 74mb download and 19mb upload
This is via a direct wired connection. Using my TRENDnet TPL-308E2K 200 Mbps in the living room ( router in bedroom ) i get 54mb download and 19mb upload
If i connect the trendnet in the same socket as the router upstairs, thus on the same electricity circuit i get 68mb download and 19mb upload
That's about right for the homeplug 200 PHY. You should install the PowerPacketUtility from the CD and it will show you the link speed between the plugs (some also have coloured lights).
So basically if i put the powerline in any socket in the house it will get the max upload but the download can range from 44-68mb. Just wondering if a better powerline e.g TL-PA6010KIT AV600 Gigabit Powerline would improve the speeds?
Simple answer - "it depends". The 500 PHY units with gigabit ethernet connections are usefully better and produce faster speeds most of the time. However every house has different mains wiring and other electrical noise that affects this. You won't know until you try.
You may get better speeds with say an 802.11ac wireless router with 4 antenna MIMO - such as the newish ASUS RT-AC87.
plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
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200Meg homeplugs will struggle with fast fttc
That depends upon your expectation. I can get over 40Mbps from mine and that's in an extension lead.
Kevin
plusnet Unlimited Fibre - sync approx 60000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
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200Meg homeplugs will struggle with fast fttc
That depends upon your expectation. I can get over 40Mbps from mine and that's in an extension lead.
50% of max FTTC is probably not "fast". Question is can they do 80Mbps? A 200Mb/s homeplug probably can't.
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200Meg homeplugs will struggle with fast fttc
That depends upon your expectation. I can get over 40Mbps from mine and that's in an extension lead.
50% of max FTTC is probably not "fast". Question is can they do 80Mbps? A 200Mb/s homeplug probably can't.
Indeed, a 500Mbps one might only just about make it with poor wiring.
--
Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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50% of max FTTC is probably not "fast". Question is can they do 80Mbps? A 200Mb/s homeplug probably can't.
I agree, I wasn't suggesting they could, but 40Mbps is good enough for nearly all practical purposes and, as ever, if I want full speed I'll use a direct connection.
Kevin
plusnet Unlimited Fibre - sync approx 60000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
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