Plusnet Major Outage?

No connection this morning, telephone service status advising to reboot router, still not working. Called Plusnet - phone lines down also BT message advising temporarily out of service, or permanently engaged. Anyone know what's going on?

I'm not sure what more can be said other than what's on the Service Status:

http://usertools.plus.net/status/archive/1333103334.htm

I guess the phone lines were overwhelmed.

My parents broadband is working although it does look like it did a reconnect about 40 minutes ago. Looks like it was down between about 11.15 and 11.30.

Post deleted by RobertoS

Thanks for that, I could not load up that page so used the telephone network status which advises some customers lost connection overnight but service has been restored to the majority and anyone left just have to reboot router to regain connection. Obviously this is now not the case, they must be too busy to update the phone version of service status. Still no connection so will check later. Phones must have went belly up as well.

Edited by deleted (Fri 30-Mar-12 12:25:46)

http://status.aa.net.uk/posts.cgi?itype=Broadband&os...
It isn't only Plusnet

Hi there,

Unfortunately there are issues with the phone system too:

http://usertools.plus.net/status/archive/1333106619.htm

We're keeping on top of both and will be updating shortly.

Back up and running now