I'm really confused now. The person I spoke to seemed very knowledgeable and said he had quite a bit of experience.

I would leave the DLM guide to your roberto as your more knowledgeable but think I may start my own thread about it. To do with what I was told.

Yes it would and would help sort out the confusion and conflicting advice. Roberto or some of the others are best for that though.

I will ask my specific questions on here.

In reply to a post by superspeed:

I don't use iplayer much and certainly don't use national lottery website at all.

Plusnet have had plenty of opportunity to post on here about it but choose to ignore it.

EDIT: just seen reply from PN.

Give us a break. It has been Xmas

I spotted the thread, but being as I was on holiday and couldn't answer it, thought it would be best to leave it till I was back in.

How do you mean, give you a break?
It's Xmas, when everybody is feeling bored with nothing to do, not even work, and you aren't fixing problems 5 minutes before they are reported?
Just joking of course.

Glad your back kelly. I sent dave a PM with the offending IP's, so may want to see what dave is doing. Think bob maybe helping out as well.

I've had a reply back from Neustar, our IPs were registered with them as in the UK but one of the values for confidence that it was in the UK wasn't set correctly. They've updated this for us, not sure how long it will take for the change to propagate through to Sky, but hopefully not too long.

Thanks dave for sorting out this issue.

I'll keep check on it and will let you know if any more IP's that may have this problem. Also test out the IP's that had the original problem, when I'm assigned them.

Edited by deleted (Thu 03-Jan-13 16:29:45)

Hi dave, i'm afraid this problem is back again with a similar IP range, to one of the other IP's I sent you.

Sending a PM with the IP address from today. 146.90.**.***

Can you get on to it, thanks.

Thanks, I sent that one over too, so hopefully that will be updated when they do the update.

Thanks just sent you another PM with yet another IP.

You may want to send in all IP's that start with 146.90.**.*** as that's now three with the same problem in that range. May save time doing that to be on the safe side.

Edited by deleted (Sun 13-Jan-13 19:27:46)