In reply to a post by Uilebheist:

In reply to a post by aquiss:

It's these status that allow us to deal with billing.

Yes, I imagine it helps... yet so many ISPs will not "see" a migration out unless you contact them (in some cases repeatedly). Do I take that they have no excuse for that?

No excuses whatsoever. The data is provided, just depends how the ISPs use it.

We actually give all the XML output to our customers in our control panels, so they can see orders (in/out), modify orders, delays etc

In reply to a post by RobertoS:

Thanks Martin . Saves me spouting rubbish in the future.

And yet I have no ISP Rep Status...*coughs*

In reply to a post by Uilebheist:

I take that they have no excuse for that?

Most (large) ISPs probably don't feed the information from eCo to the systems that first line support see, or indeed any systems that the customer interacts with.

I believe you just need to drop an email to Seb to request ISP status? I think that's what happened for me (though the email was sent by my Team Leader at the time).

Apologies if you were already aware.

Don't forget the difference between adding an agent such as yourself to Plusnet's accreditation Matthew, and getting Aquiss ISP accredited.

The Router arrived today, it's a Technicolor TG582n which going by the feature list would seem to be rather basic.

I guess I'll need to buy a decent router, are there any that are recommended for use with the fibre modem?
Ideally it will handle 2.4 and 5Ghz simultaneously, offer hassle free wireless streaming of upto 3 HD streams ,support 2 PS3's, 2 PC's, 2 x iPads, 2 x printers and our mobiles.

Everything is wireless bar 1 PC and SKY HD via AV500 homeplugs

Edited by deleted (Wed 09-Jan-13 23:02:52)

Well that went rather better than expected.

Call from Openreach guys that their going to fiddle in box, ISP and phone goes off, 15 mins later there's a knock on door, changed the BT faceplate, fitted new modem to wall, plugged in router and I'm up n running again!

http://speedtest.net/result/2429082319.png
http://speedtest.net/result/2429082319.png

But normal .

Enjoy!

Try this http://www.amazon.co.uk/gp/product/B006B3BM9I

glad that it went well for you.
what was ur speed estimate?