Sorry. Completely forgot to include them lol. Edited above.

Looks OK - give it a few days and the downstream sync might automatically improve

You will probably have to get the upstream sync uncapped though by contacting PN support, as I mentioned before.

Oh dear, you've noticed you capped upload, more expense for Plusnet!

Ring them now - they are 24/7. It's a dead simple correction to your settings for them.

Bandwidth (Up/Down) [kbps/kbps]: 443 / 8.235
Line Attenuation (Up/Down) [dB]: 20,5 / 37,5
SN Margin (Up/Down) [dB]: 29,2 / 6,0

That's a shockingly poor downstream sync as well, though clearly not ADSL(1). It should be 10-12.5Mbps.

What did you have before? Ah - you didn't have anything before.

Edited by RobertoS (Thu 27-Jun-13 21:46:15)

Yes. I am renting and have just recently moved in so I've had nothing before now . I have just noticed something strange. There are three extensions and when plugged into the test socket one of these extensions still works. Maybe that's affecting it although an engineer did come out and put a new one on.

If an extension still works when you are using the NTE5 test socket and the faceplate is disconnected then you will have to get the engineer back to investigate.

I am only here for 15 months so if it works ok I won't go through the bother although its annoying.

In reply to a post by swervinc:

I am only here for 15 months so if it works ok I won't go through the bother although its annoying.

OK that's up to you - probably best not to have a phone connected, even with a filter, on that working extension though

14,778 sync here and 11.9 Meg downloads.

I never can seem to get a faster download, without some hiccup from the PN systems. Something gets capped, or rest or changed.