To the OP, make sure you order the HWS module, and if it's a contractor who turns up to fit it, take no BS, if you want it shifting, then they obliged to do this.

I wish I had known this on Friday morning.

I had ordered HWS because there is no power in the hall which is the position of the old NTE. I wanted an NTE shift to the room directly over the location of the old NTE which possibly meant about 3m of external cable.

Instead Im left with this

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As an aside and on a totally different topic my upstream SNRm is doing random stuff like this
Luckily with a 16dB SNRm the line is coping with the 10dB fluctuations.

They gave me the run around aswell when I asked for it to be extended to a different location. *shakes fist*