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Move date to plusnet was today, I'm moving from sky. I have no phone all day and no internet and no phone still at 7pm, is this normal?
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Nope, plusnet cock up, now left with no phone or broadband. Anyone want to hazard a guess how long this go on.....
Why did I switch!
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Surely not another PN switching cock-up - Still, you pays yer money & ......
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Nope, also getting when I ring the number its not recognised. Really have a bad feeling about all this.
I only moved over as my boy plays xbox and wanted better ping, really am kicking myself for switching im over a barrel now, if I wanted to go back to sky and it will take at least 2 weeks but reading around plusnet will probably pass the buck to openreach and it will be like a sick game of tennis.
Feel deflated. Currently using my phone as wifi hotspot and gave it to my lad, pings probably going to be poor but just explained whats happened.
Thanks for your interest though mr safron.
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Looks that way bud :0 (
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What did they say when you rang them earlier today?
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 51.8/16.8Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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I have no phone all day and no internet and no phone still at 7pm, is this normal? NO. It could easily not have started till 7pm, but once it had started I would expect it to be all complete and running within 1-2 hours.
I lay you odds Openreach have posted it as "Job completed", and told Plusnet that.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 51.8/16.8Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Apparently not, I rang at 4.30pm got told its ok they having to manually move my wires at the exchange job be done by midnight. I then phoned at 8pm because I'd didn't sound right they said their supplier I.e. openreach should of got back to them about my number being ported and my order is delayed so not only no phone or bb but I was lied to at 4.30pm. I can see this being a long running saga myself.
I had a bad feeling as in my account it said well move you in 2-3 weeks even though is been given a date a few weeks ago of today for phone, tomorrow for broadband.
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