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Standard User RobertoS
(sensei) Sat 27-Jul-13 23:34:55
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
smile
The valid comparison is the BTW speed test actual download, the IP Profile reported there, and the PlusNet Current line speed (read just after the test). The current line speed, as I said earlier, should be a fraction below the BTW IP Profile, and the download speed, barring oddities, will be a bit below both. Or a lot below if there are issues.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 51.8/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Mon 29-Jul-13 00:18:02
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Re: Plusnet not happy with my speed still


[re: RobertoS] [link to this post]
 
Sorry to hijack your thread. Thought it would be interesting to point out my current line speed is 78 but my sync rate is limited to 64/16 with BTW speedtest results of 60/11. My upload profile should be full 20mbps according to BTW and my download a bit over 62.

So looks like DLM is messing with me.
Standard User deleted
(deleted) Wed 31-Jul-13 21:04:10
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
Plusnet is sending someone else out again.


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Standard User deleted
(deleted) Thu 01-Aug-13 15:04:45
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
Friday afternoon is the appointment
Standard User deleted
(deleted) Thu 01-Aug-13 22:38:51
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
On plusnet Current line speed:
48.8 Mb

test just done



FAQ

Results Image not loaded



1. Best Effort Test: -provides background information.

Download Speed
43.42 Mbps

0 Mbps 43.5 Mbps
Max Achievable Speed

Download speedachieved during the test was - 43.42 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-43.5 Mbps .
Additional Information:
IP Profile for your line is - 43.5 Mbps

2. Upstream Test: -provides background information.

Upload Speed
6.17 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 6.17Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Standard User deleted
(deleted) Fri 02-Aug-13 18:24:23
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
That Bt bloke wasn't overly happy he's come out to a line not 10 days since last re-set.
Checked the line said it's fine and will report back to plusnet.
Standard User deleted
(deleted) Mon 05-Aug-13 10:23:23
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
Following on from the visit Friday
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
43.4 Mb

As per my message, the line now seems to be working to acceptable standards as the estimate cannot be fully guaranteed. Also, in this instance, there is aluminium cabling present on the line and the full estimate is based on a network fully supplied (from the cabinet) by copper.



FAQ

Results Image not loaded



1. Best Effort Test: -provides background information.

Download Speed
42.16 Mbps

0 Mbps 43.13 Mbps
Max Achievable Speed

Download speedachieved during the test was - 42.16 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-43.13 Mbps .
Additional Information:
IP Profile for your line is - 43.13 Mbps

2. Upstream Test: -provides background information.

Upload Speed
6.52 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 6.52Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Standard User deleted
(deleted) Fri 09-Aug-13 09:00:56
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
End result is below, the 53mb as disapeared from my member centre and replaced with this
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
43.4 Mb

1. Best Effort Test: -provides background information.

Download Speed
41.77 Mbps

0 Mbps 43.13 Mbps
Max Achievable Speed

Download speedachieved during the test was - 41.77 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-43.13 Mbps .
Additional Information:
IP Profile for your line is - 43.13 Mbps

2. Upstream Test: -provides background information.

Upload Speed
6.43 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 6.43Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Standard User deleted
(deleted) Thu 12-Dec-13 08:42:30
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Re: Plusnet not happy with my speed still


[re: deleted] [link to this post]
 
Speed as increased a nice chunk recently wonder why?

Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
48.2 Mb



1. Best Effort Test: -provides background information.

Download Speed
45.82 Mbps

0 Mbps 48.28 Mbps
Max Achievable Speed

Download speedachieved during the test was - 45.82 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-48.28 Mbps .
Additional Information:
IP Profile for your line is - 48.28 Mbps

2. Upstream Test: -provides background information.

Upload Speed
5.46 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 5.46Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
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