Yes, I remember the "20 Mbps" unlimited profile saga and had assumed that was all history. It just might be worth Plusnet experimenting a bit with adslmax's profile to see if it makes a difference, not so much for his benefit but for theirs. Mine was set to 99 for a while when they were playing around a couple of years ago.

In reply to a post by WWWombat:

I have to say here that I agree with max - he is spot on.

Many thanks. I was right afterall. I remember when I was on ADSL2+ my sync rate was 18499k and BT IP is 16.32Mb and PN IP is 16.3Mb but throughput is 15.3Mb (1 Meg less) but interesting if PN IP is 17.3Mb I would get throughput speed of 15.9Mb (an extra of 600K on it)

But, FTTC - BT IP 77.42Mb, PN IP 77.4Mb Throughput is 72Mb (should be around 75Mb) but losing 5Meg is far too much. I be interesting what other Plusnet users have to say about this as I believe that Plusnet is limit the speed cap where it shouldn't be.

I be very interesting what the speed throughput are like if the PN IP move 3Mb ahead of BT IP. Eg: BT IP 77.42Mb and PN IP at 80Mb and the throughput speed probably around 75Mb.

Thanks WWWombat. There is nothing I can do about it but I do feel that five Meg knocked off is bit unfair by Plusnet end. I leave the rest to Plusnet customers to have a say on this.

Edited by adslmax (Sat 22-Mar-14 10:15:27)

Small percentage difference and some people are never happy!

This is a known effect
I am on ADSL but that isn't relevant
I did a series of tests with the help of Plusnet where the Plusnet profile was set correctly and where it was set above the BT IP profile
This thread discusses http://community.plus.net/forum/index.php/topic,1140...
and this is the technical explanation http://community.plus.net/forum/index.php/topic,1140...

In reply to a post by Oldjim:

This is a known effect
I am on ADSL but that isn't relevant
I did a series of tests with the help of Plusnet where the Plusnet profile was set correctly and where it was set above the BT IP profile
This thread discusses http://community.plus.net/forum/index.php/topic,1140...
and this is the technical explanation http://community.plus.net/forum/index.php/topic,1140...

Then WHY isn't Plusnet supplier do something about it?

In reply to a post by broadband66:

Small percentage difference and some people are never happy!

That's what we paid for! It's the ISP's reponsible to put things right if we have a say on it.

Hi

I think while there is an argument to be had as to does it matter to an individual to get slightly less than might be expected or available via another ISP, it is worth raising the question.

Companies get caught for selling short all the time, pubs that consistently serve up less than a full pint, food sold by weight that always averages less than the stated weight, petrol stations with petrol pumps measuring in the companies favour and so on. Whilst to an individual the deception is insignificant and often un-noticed, overall the company stands to profit from it. Trading standards have laws to investigate and prosecute when these things happen.

Or put another way, if someone takes 1p from all our bank accounts, individually who cares, but over millions of customers someone makes a huge amount of money from the deception. It will be those people making a fuss over 1p that cause the bank/police to investigate.

Obviously broadband is a very difficult product to police in this way and most people fall short of getting anywhere near the advertised rates anyway, and I'm not suggesting for one minute PlusNet are doing anything deliberately to reduce maximum rates, but the question about what appears to be a cap on the maximum rate is certainly valid to ask.

Regards

Phil

Edited by deleted (Sat 22-Mar-14 12:26:50)

The definition of "right" is not clear cut in this instance.

BT Openreach Engineer who had installed my fibre last month 13th February 2014 and he say my line is full sync at 79999K/19999K and he checking speedtest via BTWholesale and result come back saying BT IP Profile 77.42Mb and throughput of 72.87Mb and the engineer say to me "this isn't right, should be around 75Mb" but he say to me it probably down to Plusnet limit your line speed capped at no more than 72Mb. He was very surprise of that capped at 72Mb throughput. He tested it with his tool kit and via laptop.

Edited by adslmax (Sat 22-Mar-14 12:39:58)

I thought that the plusnet IP profile always started out at 78mbps ? i also thought that the max BT ip profile on the 80/20 product was 77.44 although it's not a lot out yours is 77.42 if your syncing at the max rate then why your BT ip is a little lower, is a bit weird, Did you get higher thoughput when your plusnet IP profile was 78mbps?