Small percentage difference and some people are never happy!
Remember that this small percentage difference can be added to another difference. I was on Entanet and used to get up to 60Mbits down. When this dropped to 35 I left them as basically I was getting the "up to" argument and being told that they were unable to do anything about it.
With Plusnet I am getting 50Mbit down, but admittedly the up speed HAS increased considerably. After several calls and an engineer visit it has been put down to a bad bit of wire somewhere between the cabinet and myself. The engineer when it was first connected told me after his test that I ought to get full speed. 450M from cabinet.
My Plusnet Profile says
Estimated line speed:
59Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2013-12-31 12:55:36
Current line speed:
51.2 Mb
Should I believe the Engineer, What I know it achieved in the past (06/2012), the estimated speed or my actual connection speed.
The system we have of Openreach/BT and ISPs means that it very easy for the blame to be placed else where. The way our speeds are advertised does not help, but there has been recent comment I think from OFCOM suggesting that if they say an estimate of 59 then it should be very close to what you actually get.
Having said all that I am currently very please with my connection and service, I just know it could be better.
http://speedtest.net/result/2459383290.png
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