In reply to a post by DaveTomlinson:

It's just a slight behaviour difference but as I say this is what we saw with a lot of testing on the values to use with our profiling to get the best experience. In some cases speedtest results gave slightly lower results but the actual data transferred and the time taken was no different.

What I'd see was that the measured throughput was better when the PN 20M profile was set, rather than the PN 77.4M profile.

Doesn't that suggest that the 77.4 profile doesn't give the best possible experience?

Happy to stick you on a higher profile and see what happens, PM me your username and I'll change it.

Two WBC operators

http://www.coolwebhome.co.uk/images/providerb.jpg
http://www.coolwebhome.co.uk/images/providera.jpg

So which is which (both have some customers with tests on FTTP, which I have not excluded, as was a quick plot before doing some deeper analysis)

Sorry, is it possible to overlay them on the same graph (the scale is a bit different between the two)? Thanks

I am assuming A is BT Retail and B is Plusnet.

I think provider B is Pepsi. Sorry, Plusnet.

You probably shouldn't have mentioned the FTTP part; the extra gap at the start of graph A tells you it is a provider with a measurable FTTP presence, and there's only one ISP who actively sells that service!

This thread reminds me of a story from the good old US of A.

Allegedly a seriously upset woman dialled 911, asked for the police and proceeded to complain that the staff at a local Mcdonalds drive through had not included the bottle of orange juice she had paid for in her order


Edit: My speed recently dropped from 70 to 68.8Mbps, I wonder if I should contact my local MP, or perhaps Scotland Yard?

In reply to a post by Finguz:

Allegedly a seriously upset woman dialled 911, asked for the police and proceeded to complain that the staff at a local Mcdonalds drive through had not included the bottle of orange juice she had paid for in her order

Or this? https://www.youtube.com/watch?v=n1oqGUc9zmI

There are other tell tales which if you look at product pricing become more obvious too

Just to add this into the mix again:

My Plusnet Line Speed is 92Mbps, but I am able to exceed this on all speed test sites by 2-2.5Mb.

http://www.thinkbroadband.com/speedtest/button/13957...

he confirmed what I said, they have 100-200kbs drop.

I said I noticed 1-2mbit loss of throughput even with a plusnet profile reporting matched to BT profile. I can only get matched throughput when the plusnet profile is higher than the BT profile.