In reply to a post by jchamier:

Is that the "pro" add on? I thought it was more than £9/m.

£5pm. See Table 1.6, next to last entry.

Think i'm capped at 40Mb package (Again!!)

Speed tests after 1am.

ptw-ag04. 01.15am
http://www.thinkbroadband.com/speedtest/button/14276...
http://www.speedtest.net/my-result/4250999768

pcl-bng03. 01:18am
http://www.thinkbroadband.com/speedtest/button/14276...
http://www.speedtest.net/my-result/4251004500

BT wholesale test 01:25am
http://s9.postimg.org/4pxl1ttnz/btspeedtest300315.png

ptn-ag02. 01:29am
http://www.thinkbroadband.com/speedtest/button/14276...
http://www.speedtest.net/my-result/4251017775

I see spikes up to 60-70Mbps then back down to 37Mbps.

Only strange thing I've noticed on my plusnet account is no estimated line speed, where previously there was one.

Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
77.4 Mb

Support ticket submitted.

Thanks

I was trying to view the live video stream from twit.tv yesterday night, and that was repeatedly buffering, so in desperation, I used my mobile (tethering) and that was fine.

Connections to gateways may have been fine, DNS didn't seem to come into it (I regularly use alternatives and have them set up on my various systems), but the connection onwards from Plus.Net itself seemed to be duff, at least that's my interpretation.

I normally get 10-11 Mbps sync speed for downloads, and have had results in the 8+ Mbps on speedtest.net but currently seeing 2-3 Mbps on speedtest, with peaks perhaps instantaneously hitting 5 Mbps...

Roberto can correct me if I am wrong but it would depend on whether the other ISP has their own backhaul from your exchange or use BTw.

In reply to a post by narz:

If this is a local contention issue because all my neighbours took up Fibre, would jumping ISP's make a difference? i.e to BT.

It depends where the congestion is as to whether it will be common to another ISP.


There is a contended connection between your FTTx connection and the Openreach handover point - the cabinet to handover point connection for FTTC or the PON for FTTP. I would be surprised if this showed much visible congestion, but it is possible. If there is congestion here, it may well be common to all ISPs.


There is also a contended connection from the Openreach handover point to your ISP. For ISPs like Plusnet using BT Wholesale, this connection is the BT Wholesale network (common to all ISPs using BT Wholesale) and the connection from BT Wholesale to your ISP (unique to your ISP; large ISPs like Plusnet have multiple connections to BT Wholesale).

There is no commonality in this part of the connection between a BT Wholesale customer ISP and a non-BTw ISP (Sky, TalkTalk including TalkTalk Business customer ISPs, Zen at the increasing number of handover points where they have presence). My Zen connection goes over Zen backhaul, so there is no commonality between Zen and a BTw customer ISP from the handover point onwards (towards the ISP's core network and ultimately the Internet).


I hope that makes sense. In pseudo-diagramatic form:

FTTC customer <-- [non-contended] --> cabinet <-- [contended] --> BT Openreach handover point <-- [potentially contended against other ISPs using the same backhaul] --> ISP core network

See updated sig.

Problem was I was sync'ed to the cabinet but Plusnet didn't see me trying to log in at the radius servers.

Engineer booked for 1-6pm, arrived 1:18. Lots of tests. He was able to run the BT Test 2 or 3, I forget which, using his JDSU, and that worked. Tried a replacement modem and Bingo!

Except the JDSU was getting about 49Mbps sync . As did the new modem from what the BTW speed test showed for the IP profile. A small piece of kit he had said the HG612's firmware was out of date but he was scrolling like mad. He said it said to turn it off then on again to update. Which he did, wit o improvement. Hmmm.

Anyway, 2pm he was out of the door, so I flashed in the unlocked stuff and here we are .

Best speed ever, (barring a freak that ended up with heavy interleaving), including the initial installation as fourth on the cabinet.

BQMs won't be showing yet, I'm logged in on my non-IPv6 account, and in a rush to do something else, then put my ASUS router back on instead of the Plusnet Technicolor.

In reply to a post by David_W:

It depends where the congestion is as to whether it will be common to another ISP.

This is interesting too:
http://www.revk.uk/2015/03/some-times-bt-just-dont-u...

In reply to a post by RobertoS:

Best speed ever,

That's an exceptionally good result. Do you know if G.INP is active on your connection yet? Also I agree with your thread on the Plusnet forums about the lack of response from Plusnet.

its interesting until you get to the part its limited to just one customer.