In reply to a post by Skilty:

I very nearly went to BT but Sky managed to beat their offer and Sky have UK based support which swung it in the end.

ISP uptake of IPV6 does seem to be excruciatingly slow.

Yeah Sky use MER, I have an Asus RT-N66U router so will be following this.

I phoned BT a couple of days back for a neighbour and got through to Engilsh support. He was pretty good to be honest, shocked me after all it is BT.

Wanted to change from Infnity 1 limited to Infinty one unlimited and because my neighbour was charged for excessive use and I said that they should have emailed and be told that a better option would be unlimitted, he put them on Unlimited for a extra 39p a month.

Over the 18 months they will gain, so they do not get their money back as such, but then they are not paying for the full unlimited price. so halfway through the contract it will catch up with what they have spent and they will then save money.

Normally with BT, it is a hassle, but this time it was not.

Myself, I am having a couple of small problems with plusnet, ping have gone through the roof sometimes and it makes hell of a difference to the web. Speed is ok, just the ping.

In reply to a post by RogN:

And the threats to members on here and the suspensions in PN forums, because they did not like being told the truth.

Back to the old shower, have they still got some of the top staff on board, leopards really cannot change their spots, can they?

They threatened customers did they, It wouldn't go good for them if they had or do try that approach on me,lol i would firstly shout it on every place i could, as for their forum ,who cares,

it's often a waste of your time posting on their with their shills who will always attempt to derail any negative thread by posting bovine excrement or other unconfirmed info

Edited by tommy45 (Thu 02-Apr-15 12:01:03)

removed someone from being a customer, they did not like the truth being told. Looks like there are a lot of people again with a lot of issues with them. They were once a good supplier, then rubbish, then good and now back to rubbish, pity.

Could you give a link please ? There are several similar threads and the main G.INP one is huge.

Sorry as far as I can see the archives do not go back earlier than 2011, there were sparks flying everywhere. It was only when PN were taken over by BT that they again became a worthwhile bet and I joined them again, but looks like they are going backwards.

In reply to a post by Skilty:

With Sky I have been given a minimum guaranteed speed of 54mb/s, if it falls below that and they cannot improve it then I am free to leave my contract.

I would check your contract to see if it mentions anything about a certain percentage drop.

Just a warning that applies to the speed you're connecting at only, not to the actual download performance.

No ISP can or will guarantee that you will be able to download at full speed from everywhere 24x7.

EDIT: Just to clarify that the guarantee refers to http://stakeholders.ofcom.org.uk/telecoms/codes-of-p...

Note the references refer to 'access line speed' not 'download speed' or 'throughput'.

http://help.sky.com/articles/glossary-of-broadband-s...

The Throughput Speed is the speed that you experience when using your broadband connection.

Edited by deleted (Thu 02-Apr-15 13:19:54)

Eeee .

It might be a helpful change to edit your post to point out you are referring to the apparent removal of a customer before 2011, when we are discussing current issues.

Are you sure it wasn't the removal of the customer from the forum? I seem to remember that. Not the dropping of the customer by Plusnet, which is how your post reads.

Have been with Madasafish for several years now with a rock solid 6.3Mbits, which admitted isn't super fast but adequate for my needs. Last four days have been a nightmare, not too bad by day, virtually useless 0-1 Mbits in evening. Raised ticket on Monday, no reponse as yet. Madasafish always had a good service history, but it seems they're just another room in PlusNet now.

Paying this sort of money for a couple of Mbits means I think it's time to move on.

Edited by deleted (Thu 02-Apr-15 13:43:10)

That's interesting, as it can't be anything to do with the G.INP rollout on FTTC. If it's affecting ADSLx as well then it's really bad news.

Ping is UP, speed is DOWN, like for many others after many months of solid connection. The additional gateway palaver is simply ridiculous. Two months left on my contract and I would be following very closely all the latest development with Plusnet and whatever technology is being implemented at the moment.