Wow. Jumped in the nick of time.

In reply to a post by kasg:

In reply to a post by ZenUserJP:

Well you did now!

Actually I didn't. I checked here on my mobile phone and saw the post in the Community forum, which was still up.

Well then I am pleased for you. But they are still [censored] sorry

In reply to a post by Ignitionnet:

Wow. Jumped in the nick of time.

It would appear so - how is your new ISP?

And, of course, no other ISP ever has any outages whatsoever, it's only Plusnet, as we all know.

Or is it dying?
I have been a loyal supporter of force9 for more years than I care to remember. Service has been 'grand' as they say in Yorkshire.
But it appears that since a large conglomerate took over there has been a slide .
It has been over 12 months since I was promise fibre access.
I have had numerous strange breaks in service.
Been told assistance was only available if I used their rubbish modem.
When this had problems was told it is out of warranty and I either pay for a replacement or sign a new contract and pay for postage.
Eventually replaced it with my own (TP Link) and voila 26 days uninterrupted service at bandwidth 20% higher then before . Even if 3.1MB is pedestrian by standards today.
And then today!!
OK rant over but is it just me?

In reply to a post by kasg:

And, of course, no other ISP ever has any outages whatsoever, it's only Plusnet, as we all know.

The ones I have been on don't do silly offers they charge everyone 1 set price and it's usually at the higher scale (BTB,AAISP,Zen) and yes Zen had an outage about 3 months ago however their backup systems come up so fast there were 13 seconds of downtime. very few noticed.

In reply to a post by redtiger58:

Or is it dying?
I have been a loyal supporter of force9 for more years than I care to remember. Service has been 'grand' as they say in Yorkshire.
But it appears that since a large conglomerate took over there has been a slide .
It has been over 12 months since I was promise fibre access.
I have had numerous strange breaks in service.
Been told assistance was only available if I used their rubbish modem.
When this had problems was told it is out of warranty and I either pay for a replacement or sign a new contract and pay for postage.
Eventually replaced it with my own (TP Link) and voila 26 days uninterrupted service at bandwidth 20% higher then before . Even if 3.1MB is pedestrian by standards today.
And then today!!
OK rant over but is it just me?

The only read GiffGaff exists is because it's being bankrolled by Telefonica (62M in the red at last accounts) and I am sure PN is now the same - Being bank rolled by BT. No way would they still be around if they didn't have that.

Mind you if they didn't have BT I would never have expected them to go down this silly route anyway

No problem with the basic ADSL1 connection today ....... so far.

Can't connect to the member centre (PN portal) or PN website, OK for Community forum.

In reply to a post by kasg:

And, of course, no other ISP ever has any outages whatsoever, it's only Plusnet, as we all know.

no other ISP seems to have outages of some sort weekly.... or twice within a week and then the performance between outages sucks too...

You can "try" and defend them all you like but the fact is they have admitted issues, they even admitted that they are in breach of users contracts when they ended mine early and then even compensated be couple hundred pounds for the inconvenience and consistent lies and broken terms and conditions.

So if you unaffected (as you claim) why are you here..... you don't work for Plusnet and "apparently" have no idea of the issues others have been through, so do us all a favour and contribute something useful or ......

In reply to a post by Apprentice:

No problem with the basic ADSL1 connection today ....... so far.

Can't connect to the member centre (PN portal) or PN website, OK for Community forum.

ADSL1 as in Market 1 connection yes... I've found them to avoid nearly all issues with Plusnet to be fair.