Which suggests you will get a huge increase in upstream speed if you move to a product with 10Mbps or 20Mbps upstream, but only 7-10Mbps increase in downstream on an "up to 76Mbps" one.
What to do lies in your hands. Given
"However I was told that if I have it installed and I get a better than estimated speeds I could call back and ask to be put on the higher 80/20 Fibre Extra package" you could
strongly request an upgrade to the 76/19.5 Mbps product which will cost you another £5pm, or a free release from the contract on the grounds of mis-selling if you prefer to migrate to another provider on 76/nn or 40/9.5.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site -
www.robertos.me.uk. Domains, site and mail hosting -
Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. -
BQM