Issues with configuring EU equipment are irrelevant. Enabling IPv6 on a network doesn't mean everyone has to use it and if the EU's equipment isn't configured for IPv6 it just won't be used and they will carry on using IPv4. As no router ever supplied by Plusnet has ever been configured for IPv6 only geeks who knew what they were doing would pick it up from the beginning.
All those geeks as you refer to them who want to use IPv6 can do it in the way they have to date - using a tunnel over IPv4.
As above, I believe Plusnet have taken a rational decision that they don't want to 'support' (including tech support etc) IPv6 at the moment which is effectively what they would have to do if they rolled it out now - at the same time they are making other major changes to their networks.
The Home Hubs that Plusnet now supply are capable of IPv6 with a firmware upgrade which should be available soon (to BT Retail customers anyway)
Going beyond that, if they'd said the new network is IPv6 ready but we won't be turning it on for a few weeks because of the points you've made, that would be fine. But no, they've said "no timescale" - that is pretty terrible.
Perhaps for the same reason they never announced the new network in the first place in advance - they want to see the migration being successful before they announce it publicly/officially and/or raise expectations of their customers.
They didn't say it wasn't going to happen but have not committed to any public dates - do you really think they would invest in a new network now which was not IPv6 capable (or BT would let them)?
Not necessarily the communications strategy I would use and obviously the wording my their staff could have been better though!
You have to accept a) most of Plusnet's customers don't care about IPv6 and b) the BT Group is unlikely to run out of IPv4 addresses any time soon for their own customers..
Edited by gt94sss2 (Sat 09-Jan-16 19:56:38)