In reply to a post by Ripcord:

the plusnet supplied one will be total [censored], if it works at all

That is just nonsense. It will work and the best option is to use it initially before considering a change.

Edited by kasg (Mon 26-Sep-16 11:21:54)

My HH5 was rock solid no drop outs when it was connected to the open reach modem. Since running on its own the connection drops out intermittently throughout the day. The whole connection is lost. Though sometimes wifi will run but Homeplug connections stop. It usually lasts less than 5 minutes and then the connection returns. A real pain though if your in the middle of something eg streaming movie or kids playing online.

+1
And the user knows they have a working spare.

Issues were more related to performance on VDSL overall, rather than throughput.

If your estimate is only 7 Mbps then I'd start with the HH5 and look at getting a different VDSL2 modem long term e.g. unlocked Huawei HG612 to ensure vectoring/G.INP support

Also what is the range of speeds given, 7 Mbps on VDSL2 is in the area where estimates can be much more varied. If you have 4 to 5 Mbps from ADSL then I'd recommend staying with that.

The one supplied now is an all in one BT homehub type thing, Mate got one, I was not that impressed, seems worse wi-fi than his old Technicolor.

In reply to a post by nadger:

I've used Hub One since switching to fibre at New Year.

Has been perfectly stable and no problems with 2.4 or 5Ghz wi-fi

Software has recently updated

Plusnet Hub One | Software version 4.7.5.1.83.8.226 | Last updated 21/09/16

you got 5Ghz working? my mates router hub one will not work on 5Ghz, the router say it is on, but it do not work. My phone should connect to either band, but only connect to 2.5, the 5Ghz do not exist. Maybe it is a fault router. Not a problem for my mate as he only have 2.5Ghz devices anyway.

The crazy thing was when I first moved from BT ADSL to BT VDSL2 FTTC, FTTC was a lot cheaper! Currently with BT FTTC and I get 7-8Mbs. Just the HH5 seems to drop out every so often. I do blame it though as I have never had that problem with any other set up with the openreach modem.

5ghz and 2.4 ghz are named the same out of the box. Due to lack of band steering most devices automatically go into the 2.4ghz ssid only.

Drop outs are very common on these devices over wifi mainly because devices are switching between 2.4 and 5ghz bands.

The fix on my homehub 5 (same device) was to split the 2.4 and 5ghz SSID and all drop outs stopped. You must only connect into one SSID and forget the other one.

Also the hub scans for wireless interference and often changes the wireless channel which can cause devices to drop out. Here fixing the wireless channel to a specific channel resolves this issue.

So overall advice on this device:

1) Split the 5Ghz and 2.4Ghz SSID - connect devices to only one of the SSIDs
2) Disable smart wireless, set a fixed channel on 2.4Ghz and 5Ghz

Edited by ukhardy07 (Mon 26-Sep-16 21:32:02)

That explains why another mate of mine kept having problems with his Homehub 5 connecting to his Iphone for wi-fi calling. He was with AOL before and as soon as he pulled into his drive his phone would connect to Wi-fi calling, but would not with the hub. I did separate and gave them different names, but the Iphone was still not having having it, so I disabled the 5Ghz and of the hub and all been well since.

the more advanced these routers get the more trouble they are, I have a cheap Tp-link and it been fine and it is getting on now.

Using a homehub on one line and when it has the rare drop (no more than other hardware) do find it takes longer to get around to being a useable connection, and the wireless signal drops in/out while it is syncing.