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Standard User Philce
(committed) Fri 12-May-17 23:42:49
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Re: Samknows report card speeds


[re: deleted] [link to this post]
 
Still all over the place, Ive rebooted and no difference.

See the speed tests below, something is wrong?

TBB speedtest

Speedtest.net

Samknows shows a dropoff on April 19th.

Samknows
Administrator MrSaffron
(staff) Sat 13-May-17 10:36:42
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Re: Samknows report card speeds


[re: Philce] [link to this post]
 
SamKnows is single thread and three threads, and your result is similar to 3 times our single thread....

Our main test is 6 threads (we see Gig/Biz people pushing 600 Mbps+ over single thread) and speedtest.net is 8

As a rough guide if used the same sample dropping of ookla, an average of 58 Mbps would appear, and with no wobbly lines you'd probably not be panicking.

So given SamKnows and us are saying something is up, it looks like something is up.

http://tbb.st/1494663206761004755
http://tbb.st/1494664651243339255

And others on PlusNet are seeing decent tbbx1 vs httpx6 so nothing wrong at our end

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Philce
(experienced) Sun 14-May-17 11:26:49
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Re: Samknows report card speeds


[re: MrSaffron] [link to this post]
 
Andrew, thanks for the info and your conclusions.

Do you rekon this is something within the PN network, or something inside here (router?)

I haven't changed anything here for at least 1 year.

My setup is a HG612-Asus DSL55U.

Thanks


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Administrator MrSaffron
(staff) Sun 14-May-17 14:22:29
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Re: Samknows report card speeds


[re: Philce] [link to this post]
 
Assume the HG612 is pppoe bridging to the Asus router.

If the combo was working well previously and you've restarted everything and confident no settings or firmware changes, or you find at distinctly off-peak times e.g. 2am to 7am that things are good then would say PlusNet side.

You could if possible try the hardware out on a friends line

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Philce
(experienced) Mon 15-May-17 18:19:24
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Re: Samknows report card speeds


[re: MrSaffron] [link to this post]
 
Yes thats the setup, Not really got anyone nearby on FTTC so cant test anything.

Ill check connections etc.

Ill try to raise a fault with PN, I've also posted on the community boards.
Administrator MrSaffron
(staff) Tue 16-May-17 22:19:25
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Re: Samknows report card speeds


[re: deleted] [link to this post]
 
Last Ofcom report actually just used samknows testing from one month. The sync speed report which is their other output would not be affected at all

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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