Many reasons, but one is that Plusnet are levying the charge

You mean the one which is £50 activation fee for fibre when taken without a phone package - not exactly hidden is it and has nothing whatsoever to do with moving from Sky

And it is a connection charge that many others also charge. And as was said it has nothing to do with moving from Sky - same charge would be applied no matter who the losing ISP was. The original post is a little confusing and I think that confusion caused this rabbit hole (which I added to).

In reply to a post by jelv:

A cease and re-provide is not a LLU transfer. Plusnet have no control over whether the gaining provider does it the right way. If they do it the wrong way Plusnet is hit with a charge - only fair that they recover the cost.

Equally the customer has no way of verifying whether the gaining provider did process the migration "the wrong way", or whether Plusnet's notoriously flaky systems are adding the charge in error.

That's a disconnection fee rather than a connection fee though isn't it?

In reply to a post by hk11:

That's a disconnection fee rather than a connection fee though isn't it?

Yes, but that has been agreed to be confusion. Your £50 appears to be:-

from £23.99 a month
for the first 12 months

from £31.48 a month thereafter

No annual contract

£50.00 activation fee applies

Unlimited 17Mbps. Link, seventh package down.

Edited by RobertoS (Wed 25-Oct-17 19:00:43)

In reply to a post by MrSaffron:

Incorrect, its classed as a migration, only if gaining provider screws up ordering does a cease charge get raised and down to gaining provider to admit their mistake internally and swallow the charge.

BT Wholesale do charge for when a service leaves their network and goes to an LLU operator in certain instances. Equal to a cease fee. They consider the service as ceasing with them regardless of how that happens by a cease request or migration.

Edit: Added clarification.

Matt

Edited by uno (Wed 25-Oct-17 19:40:03)

And Ofcom is happy with that?

That's probably something you need to ask them.

This seemed quite interesting with their view on cease fees.

Matt

Yes, nicely complicated by early on saying they will take notice of their own Guidance LOL. However, wrt moving from LLU MPF to WLR3 we seem to have the following Openreach charges that BT Wholesale may incur:-

Supply of new line - Per line using previously stopped LLU MPF line 01/04/2016 29.68
and
Supply of new line - Per line using previously stopped LLU MPF line when Simultaneously Provided with SMPF 01/04/2016 0.00

Unless I'm grossly mis-reading that.

Where ADSLx provision comes into it I don't know as I can only see fibre services in the Openreach Price List.

I get the impression of Plusnet maximising what they can charge, based on what they might be charged, whether or not they are in fact so charged.

Or Plusnet simply not even trying to do Simultaneous Provides.