OK, I asked for a managed install with modem...
From what is being said they will provide me with an ADSL line via TT LLU and then upgrade it to fibre as soon as its live.
On the two occasions I've contacted Pulse8 I've been talking to Adam Fullalove who I believe is the boss so I would hope they are knowledgable.
So setup costs at wholesale level is £45 +VAT (New Line) & £92 +VAT (FTTC Managed Install) so know where near the £215 then!
And still they are saying that they need to provision you on tt ADSL first incurring another fee of £48.00 + vat or are pulse8/tt going to swallow that ?
Because if it is purely down to TT's ineptness , not having a system in place or being able to manually place the correct orders, then they should not charge you a penny for connection of a temporary ADSL service ,
After all it does not need to be able to authenticate and provide internet access does it? otherwise they would probably charge you subscription for the 10days,lol , for something that you did not want or order,
I do wonder what they do with this unwanted / and no longer needed ADSL service, do they cease it, to free up the space on their ports at exchanges, do they get charged a adsl to fttc migration fee by BT , ?? Seems like a lot of unnecessary fees, & delays to me
Truth is they have already successfully managed to migrate a couple of members of this forum FTTC><FTTC without them having to do FTTC>ADSL2>FTTC
Which i am sure you are aware of as you commented in that thread
So what on the physical side is different with a new line and a migration of voice and FTTC from BTW i do not know apart from the managed +modem install part of it , assuming there is already a multi pair cable in place
Edited by tommy45 (Mon 28-Sep-15 18:49:44)