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Standard User deleted
(deleted) Wed 09-Dec-09 14:44:50
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AAISP down for anyone else?


[link to this post]
 
Was happily browsing the internet when pages stopped loading.
Rebooted router, no change.
Router is telling me im connected to the internet.
Weird thing is i can access this site and aaisp home page but nothing else at all???

Phoned aaisp tech support and it dosen't ring. Just sits there for a while and then says there is a fault please dial again.
Standard User deleted
(deleted) Wed 09-Dec-09 14:46:35
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
NVM. they just posted on main site there is a major outagesmile
Standard User deleted
(deleted) Wed 09-Dec-09 14:55:08
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
Yep same here. Most websites are not loading for me but this one is, funnily. The AAISP homepage also still working but the status page isn't. Just re-read your post, exactly the same as me. Glad its not just me. I've only been with them for 3 faultless weeks. I hope this isn't a bad sign after all the entanet rubbish.

Edited by deleted (Wed 09-Dec-09 14:58:21)


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Standard User deleted
(deleted) Wed 09-Dec-09 14:57:16
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
There is a major power outage in the data centre in Maidenhead.
We have staff on-site for when the power comes back to address any issues.

This is affecting:-
- Email services
- VoIP services
- All contact to our offices and staff
- Some DNS services will be slow

This should not be directly affecting broadband access as such, but lines trying to log in/out are likely to be affected by difficulties in RADIUS.

We do not have an ETA on this being resolved yet, but we know the data centre staff are working on the issue now and electricians are on site.

More details to follow.
Standard User deleted
(deleted) Wed 09-Dec-09 15:06:41
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
Well we can still access thinkbroadband.com, so all is not lost tongue
Standard User deleted
(deleted) Wed 09-Dec-09 15:11:32
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
And one big plus compared to the rubbish entanet days is when they had an outage there wasn't much updates about it. At least there is a rapid response on here regarding the issue.
Standard User deleted
(deleted) Wed 09-Dec-09 15:25:05
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
UPDATE: We've identified and fixed a routing problem at our end that was triggered by the Maidenhead power outage. Affected customer ADSL lines should be working now.
Standard User deleted
(deleted) Wed 09-Dec-09 15:29:53
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
I'm getting really fed up with all these outages now.

I could access the AAISP homepage and see the link to the MSO - but could not actually read the text of the entry on blogspot.com because of the routing problem.

So I tried phoning support but that didn't work either - presumably because it routes over VoIP.

Get your act together or I'm off.
Standard User deleted
(deleted) Wed 09-Dec-09 15:45:16
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
Wow.... without the internet for a whole 30 minutes...... how ever did you cope ?

Edited by deleted (Wed 09-Dec-09 15:48:30)

Standard User deleted
(deleted) Wed 09-Dec-09 15:50:52
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Re: AAISP down for anyone else?


[re: deleted] [link to this post]
 
because I'm working from home today (not by choice) and I'm trying to build some code on my mainframe at work.

Edit: my frustration is not so much that AAISP have so many outages but that they were impossible to contact.

Edited by deleted (Wed 09-Dec-09 15:54:49)

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