In reply to a post by Ahmedg:

Even if I use the IPv4 address for the BQM?
The BQM automatically picked the IPv6 address up but that just returns a solid red wall and nothing else

No but if you use dynamic hostnames and you have v6, you may not realise it's using that. Dual stack would pick v6 over v4 when available.
In your case you have an issue with v6 not responding which is probably router related and v4 has something odd. It could be the router.. or it could be something else on the line (if DSL based)..

I've just checked some other Sky BQMs set up in the past week or so - IPv6 is routinely all red so probably router setting or it doesn't allow it. The v4 are either ok or have a different congestion-based pattern, not persistent low-level packet loss like yours.

seb

Sorry no idea what dynamic hostnames are.
It's FTTP connection that's been live just over 2 months.

Are the PL likely to be caused by my internal setup?

In reply to a post by Ahmedg:

Sorry no idea what dynamic hostnames are.
It's FTTP connection that's been live just over 2 months.

Are the PL likely to be caused by my internal setup?

Dynamic hostnames are services like DynDNS where you can have a dynamic IP which changes but the hostname (most common example of a hostname is a website like www.thinkbroadband.com direct to) updates to a new IP when it moves. We ask for an IP to monitor for your BQM but if your IP changes (it's dynamic) then some software you can run (sometimes on router, sometimes on desktop) will update the hostname and we can keep monitoring it. If you put in an IP and it changes, then we'll monitor the IP you gave us, even if it's not the one you have at that point.

I strongly suspect your packetloss is due to your router's settings, or a line issue. As you're on FTTP there should be very little interference. I would check for anything on your router like Quality of Service (QoS) or similar.. Other users with the same router may know more.


seb

Edited by seb (Mon 04-Mar-24 23:23:23)

Thank you for the explanation.

Someone mentioned QOS in a Google search and googled SKY HUB; it doesn't have a QOS setting.

I pulled all my LAN cables out other than my VOIP phone and still had a low % of packet loss.

I will try tonight with WIFI turned off and cables out to see if that has an impact. The only time I can do it without being lynched.

In reply to a post by seb:

No but if you use dynamic hostnames and you have v6, you may not realise it's using that. Dual stack would pick v6 over v4 when available.

Yeah I had that issue at the start when I setup my own DDNS, so I had to separate the two into their own hostnames.

---
Paul

Swapped the Sky for an Asus AX58U V2

In terms of speed still the same, same server on Ookla minutes apart goes from 40+ to under 20mb.

My Broadband Ping[/url"]

The latest BQM link on the Asus

My Broadband Ping"]

My Broadband Ping

Edited by Ahmedg (Sun 10-Mar-24 08:15:42)

Strange, I swapped the router back to ISP and it got a new IP address, set a new BQM up and its still monitoring both..

One one

My Broadband Ping

new one

My Broadband Ping

Am I right in thinking somone else must have taken over the IP in that time and its their connection?

I thought mine was bad!!

In reply to a post by Ahmedg:

Strange, I swapped the router back to ISP and it got a new IP address, set a new BQM up and its still monitoring both..

One one

My Broadband Ping

new one

My Broadband Ping

Am I right in thinking somone else must have taken over the IP in that time and its their connection?

I thought mine was bad!!

I have no idea how they allocate V6 IPs.. on V4 it's quite likely someone else got it - or if it's CGNAT it's not monitoring your router.
If you turn a router off it should show all red for while.. on your ir does this for a short period around 1.30pm then the latency jumps so it does suggest probably another connection adfter.. there's still a bit of loss but less. Your SkyOR one has small level of loss all the time.

Edit: You appear to have quite a few monitos on the same IP you stop and re-create.. you probably don't want to do that.. you can view history for a while anyway.

Edited by seb (Tue 12-Mar-24 16:58:26)

I did a manual ping from a Linux system for about four and a half hours to your IPv4 IP and it was getting 1% loss.. Your BQM graph shows a bit more than this.. probably around 1-3% depending on time.. this could be because packets from that system are smaller (less tested for routers possibly).. I do think this still is likely to be something either in your ISP network (but not all Sky users have the issue) or the router/line..