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Standard User Steikums
(newbie) Wed 24-Apr-24 02:53:00
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BQM Account


[link to this post]
 
So i went to log in to look at my BQM today as i often do and my account is gone. Wont let me log in and trying to reset password tells me my email doesn't exist.

Not sure who i need to speak to so any help please.
Administrator seb
(founder) Wed 24-Apr-24 15:48:38
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Re: BQM Account


[re: Steikums] [link to this post]
 
In reply to a post by Steikums:
So i went to log in to look at my BQM today as i often do and my account is gone. Wont let me log in and trying to reset password tells me my email doesn't exist.

Not sure who i need to speak to so any help please.


I can't see a main site username matching your forum account. If you've not logged in for long time your account may have been deleted. You can e-mail [email protected] and we can look into it but we can't usually restore accounts - the only exception is if you had an active forum account and we deleted main site one with matching username which shouldn't have happened.

seb

Sebastien Lahtinen
[email protected]

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Steikums
(newbie) Wed 24-Apr-24 15:59:53
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Re: BQM Account


[re: seb] [link to this post]
 
Thanks for the reply.

I've been using the BQM for years and probably look at it at least once a week so i'm not sure why it's suddenly been deleted. I use the BQM site way more than my forum account. The email i used when i first set it up is an old one i keep active for a few sites so if i have to make a new account, it's no real loss.

Would just like to know why it's been deleted. Will follow your advice and email that team.

Thanks again.


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