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Standard User DA65
(newbie) Wed 14-Oct-26 08:50:44
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BQM No DATA


[link to this post]
 
Further to my post of 10 Oct re no data when using TODAY button this morning no data using either Today Button or History button New BQM created but same result !!!

Have just tried using diferent browser and works ok does this suggest an issue with Chrome?

15:49 Have just checked new BQM created this morning in chrome works ok with TODAY button and history button orginal BQM still shows no DATA!!??

Edited by DA65 (Wed 14-Oct-26 15:50:40)

Administrator seb
(founder) Wed 14-Oct-26 15:57:49
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Re: BQM No DATA


[re: DA65] [link to this post]
 
In reply to a post by DA65:
Further to my post of 10 Oct re no data when using TODAY button this morning no data using either Today Button or History button New BQM created but same result !!!
Have just tried using diferent browser and works ok does this suggest an issue with Chrome?
15:49 Have just checked new BQM created this morning in chrome works ok with TODAY button and history button orginal BQM still shows no DATA!!??


I can't replicate the issue with my Chrome.
Have you tried Chrome in a Private Window?
Also have you tried a fresh Chrome profile disabling all plug-ins.. any web filtering/firewall/cookie-limiting/ad blocking, etc.?

Edit: Also click "Remember me" when you login as otherwise you get timed out after 4 hours and may end up with refreshing a page when you're no longer logged in.. if this happens occasionally this might be why.

seb

Sebastien Lahtinen
[email protected]

Edited by seb (Wed 14-Oct-26 16:12:41)

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator seb
(founder) Wed 14-Oct-26 16:56:23
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Re: BQM No DATA


[re: seb] [link to this post]
 
We've changed one of the bits on NO DATA so it will show another message. This may also help if you see that instead. Let us know what you see on there.

seb

Sebastien Lahtinen
[email protected]

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User DA65
(newbie) Thu 15-Oct-26 09:09:56
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Re: BQM No DATA


[re: seb] [link to this post]
 
Good Morning,
When i first opened BQM this morning Old BQM showed no data with Today and History buttons New BQM initially showed NO DATA AUTHOR ERR using TODAY button and data showed with History button the TODAY Button on this chart now shows data as expected. Old BQM still showing no data both buttons.
Standard User DA65
(newbie) Thu 15-Oct-26 12:10:59
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Re: BQM No DATA


[re: seb] [link to this post]
 
Both BQMs work exactly as expected in a chrome incognito window. Does this suggest some changes required to normal account? If so what is causing changes to chrome to bring these issues on overnight??
Administrator seb
(founder) Thu 15-Oct-26 17:29:17
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Re: BQM No DATA


[re: DA65] [link to this post]
 
In reply to a post by DA65:
Good Morning,
When i first opened BQM this morning Old BQM showed no data with Today and History buttons New BQM initially showed NO DATA AUTHOR ERR using TODAY button and data showed with History button the TODAY Button on this chart now shows data as expected. Old BQM still showing no data both buttons.


Did you test things with all plugins in Chrome disabled?

Sebastien Lahtinen
[email protected]

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User DA65
(newbie) Fri 16-Oct-26 09:11:19
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Re: BQM No DATA


[re: seb] [link to this post]
 
All extensions are and were OFF .
This morning Old BQM still no data using either button
New BQM works as expected.
Both BQMs work as expected in Firefox
Administrator seb
(founder) Fri 16-Oct-26 18:17:09
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Re: BQM No DATA


[re: DA65] [link to this post]
 
In reply to a post by DA65:
All extensions are and were OFF .
This morning Old BQM still no data using either button
New BQM works as expected.
Both BQMs work as expected in Firefox


This is very frustrating. We can't see it in Chrome so struggling to work out what could be the cause.. Need correlating with others probably.

Sebastien Lahtinen
[email protected]

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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