Speaking to a UK tech person.

Is it so wrong to wish to speak to a UK tech person from BT?

I am an Englishman in England, paying in English pounds for an English Broadband service, so why am I forced into trying to interpet someone speaking to me in terrible English from India?

I have just hung up on a so-called 'BT Technical support' person calling from India. His English was so appalling that I had to get him to repeat everything, after less than 1 minute it was obvious he didnt understand me and I him and I hung up.

I see no point in supporting employment in India when the cant even learn to speak the language for their job.

So now its a letter to the MD asit seems that is my last resort

No its not wrong and thanks to BT i really dislike evening listening to indians speak now!

you need to ring 150 and make a complsint about the indian thd then escalate this complaint to a mamanger and ask to be put through to the uk based thd (however i will warn you my discussions with uk based thd have not allways been with enhglish people) but they are based in the uk

I dont mind if they are english,welsh or scottish.

polish indian pakistanin all available on uk thd

I got an Australian today.


I wonder what would happen if you call India and you speak Welsh to them?

Allwch chi helpu? Mae fy ngwasanaeth rhyngrwyd wedi torri. Ond mae fy nghyfrifiadur yn gweithio yn iawn ...

Non merci beaucoup

I really couldn't care less if they were indian, irish, polish, french or any other nationality, or where in the world they were based PROVIDING they can speak clear and concise English, the line quality is good enough to hear them properly and they know what they are doing


Sadly the Indian call center seems to fit none of the above.