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The title says it all, the stand alone broadband doesn't appear on the website
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Pretty much the case, but you can get fttc from other providers who buy the Openreach component and there is no telephone package condition.
Its one reason why Infinity is priced as it is from BT, i.e. revenue from calls to subside the unlimited BB
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Indeed; BT Retail are one of many providers who will only give you their broadband service if you have (or move) your phone line with them.
If you want to stay put (with your current voice provider) your option might be to go with one of the other ISPs who offer a FTTC product ('Infinity' is just BT Retail's FTTC product) - maybe IDnet, ADSL24, Vivaciti, etc.
Ade
vDSL2 FTTC Infinity with BT
DL Sync 40Mbps
UL Sync 10Mbps
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Register (or login) on our website and you will not see this ad.
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Don't believe its possible. You have to pay line rental to get any FTTC service. For infinity that means paying BT and all their line rentals is include in a package
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You need a phone line rental regardless of who you select.
BT just stipulate that you need to take BT's own line rental if you want the infinity product.
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Sorry, correct me if I'm wrong but it sounds like your refering to the call package as being the same as line rental when they are two seperate elements.
You would have to have 3 products to have BT's infinity.
1.Line rental, normal phone line
2.Call package, bogus free evening and weekend calls
3.infinity broadband ( rebranded fttc)
(Bogus = it's not actually free, you pay for calls in advance, but if you dont make anycalls, you still pay in advance for nothing. Check your BT itemised phone bill for mysteries service charges).
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Post deleted by johnmiller
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hi
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been with BT FTTC for a year now and haven't seen anything out of the ordinary on my bills apart from the Mrs using ring back and after explaining the costs involved she stopped using it 
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The title says it all, the stand alone broadband doesn't appear on the website
it seems that is becoming the norm now for larger ISPs that also have a phone service, for ADSL as well.
I think it should be stopped, people should have a choice if they want to separate their services.
I could go and get gas from one utility supplier and electric from another, so why should I be forced to take line rental from a company because I want their broadband? It don't always work out cheaper.
Thank goodness for smaller ISPs.
Adrian
Desktop machine now powered by windows 7 pro 64bit , laptop by ubuntu
On ADSL24 using C&W network.
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If it isn't the best deal then don't use the supplier in question.
They'll soon figure out their mistake.
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or even the 1571 then zero option this is chargeable too
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That is "ringback"!
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
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BT Retail and BT Business are separate arms and cannot see each other's accounts.
I have Business Infinity (in the company name) delivered over a residential line (in my name) and all BT Business can see is the phone number but no account details and apart from me telling them they do not know who my residential line is with.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
M H C
taurus excreta cerebrum vincit
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nope "Ringback" is when you call a number and its engaged and you press 5 waite for the message " your ringback has been accepted" then hang up and the system keeps trying the number for you. 1571 then 0 is called call return i think if i rember rightly however both are chargeable options.
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Ah OK! A Calling Feature that you pay monthly for in the 1st place; I never use them.
Wonder why MrGrumpy bought it.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Edited by XRaySpeX (Sat 08-Oct-11 11:23:36)
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I think 1571 is free, just like 1471. No monthly charge.
The only charge is for calling the number by pressing the call-back key rather than dialling it yourself, plus the normal call charge if any.
Which in terms of BT resource usage is stupid. Unless you know the number, you have to write it down by listening to the message, which may mean 3-4 attempts at either 1471 or 1571.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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I think 1571 is free, just like 1471. No monthly charge. I was talking about Ringback, a Calling Feature of a monthly fee Pack: http://www.productsandservices.bt.com/consumerProduc...
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
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you can have it as a single charge product or as part of a pack in wioch you recieve no charges for using ringback. Yes 1471 and 1571 are both free of charge just dont use the call retunr feature as this is when you get charged
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