Bt router advice and help

hello all

I am waiting for my fibre install and recived a homehub type A but im on a huawei cabinet and most likely this g.Inp is ebabled. Can i return the hub type A for another and ask for a B or just get rid of the hub for better router with more features?

Is there a certain kind of router that works best on my huawei fibre cabinet as im between 460 -640 metres away?.

Over chat they said l have fibre self install as no engineer was needed but i have a master adsl nation filtered faceplate and 1 extension to adsl nation filtered faceplate to where router is located but i get good syncs 16megs ish on adsl2 with broadcom chipset netgear.

Ive payed the 30 quid for activation hoping was all included new faceplates and location of router

Thank u so much

Edited by deleted (Thu 14-May-15 09:00:06)

There's almost certainly nothing wrong with your existing internal wiring and filtering, judging by your description. You could replace it with a setup based on the Openreach interstitial VDSL filter, but that would be at your expense.


At the moment, I believe G.INP is not being enabled on new lines pending the result of the trial that aims to find a solution for the latency issues experienced with some equipment. It may also be that a fully G.INP compatible firmware emerges for the Home Hub you have.

Those things said, I understand why you are unhappy. If you can't arrange a swap for a Type B, you could get a HG612 Type 3B from a well known auction site, install the B030SP08 firmware and connect that to the Ethernet WAN port of the Home Hub you have.

The £30 is an activation fee, i.e. part pays the £49+VAT wholesale cost for the engineer to go to the cabinet and enable you. If you wanted an engineer visit the wholesale cost is £99+VAT

The ADSL nation faceplate and a decent dedicated data extension should be fine. Only if its getting very old and capacitors are failing might you see issues.

Thanks for quick replys.

yeah I'm not too happy being sent a homehub 5 type A on my huawei cabinet.

i thought this g.inp is already installed on all huawei cabinets apart from eci as this trial thing going on and they just connect the wires at the cab. I know its huawei cab seen it and had 4 grills and that massive locking bolt thing.

is this going cause me sync problems and poor pings to by recieveing a hh5 type A I was hoping for type B. I been to pc world today to look at some new fibre routers

great start not installed yet and unhappy.

Thanks to all

I'd be very shocked if the fibre routers at PC World include a VDSL2 modem let alone give you info on G.INP compatibility, sourcing the HG612 is probably cheapest router to avoid issues.

been coneected to infinity but on that home hub 5a

looking at my stats can u please say if there ok

4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:56:11
6. Data rate: 9881 / 40000
7. Maximum data rate: 9896 / 50305
8. Noise margin: 6.0 / 10.3
9. Line attenuation: 33.8 / 22.8
10. Signal attenuation: 33.1 / 20.5
11. Data sent/received: 62.7 MB / 1.4 GB


also i pinged bbc just after uptime was 7/8/9 ms and now at 17.06pm its pinging 10/11/12ms to bbc.

are these stats good ?

spoke to soon doing a ps4 update on cod 2.636 gig going take 3 hours

what up with that

Edited by deleted (Fri 15-May-15 17:40:46)

I'm connected to a Huawei cabinet, and received a Type A HH5 this week...

G.INP isn't activated on our cabinet though, and the Hub worked fine.

I've since swapped it out for my Billion 8800NL as I'm used to the router, but the performance between the two was very similar.

Is your PS4 connected over wifi?

I'm wired with ps4.

On hh5 setting up a dmz what ip on hh5 do I us ehas it got be in routers range think from 64 to 254 or outside of its range.

Was trying play cod and couldn't get on it on hh5 router log ip incoming blocked.

I do think to infinity suffers from peak time congestion. example downloading a demo 1.1 gigs took 4 to 5 mins at 10am in afternoon same demo 15-20 mins.

As long as the ip address of the PS4 is allocated by the HH5, you choose which device to put in the DMZ so you would choose the ps4.

Could be the source of the download thats slow http://www.thinkbroadband.com/speedtest.html will run on ps4 and check connection

Post deleted by blfamily

hello does these stats look ok

3. Firmware version: Software version 4.7.5.1.83.8.204 (Type A) Last updated Unknown
4. Board version: BT Hub 5A
5. DSL uptime: 9 days, 20:47:20
6. Data rate: 9828 / 40000
7. Maximum data rate: 9452 / 49868
8. Noise margin: 5.5 / 9.8
9. Line attenuation: 33.9 / 22.8
10. Signal attenuation: 33.3 / 21.2
11. Data sent/received: 1.5 GB / 21.2 GB

the reason im asking last night my stats dropped my max data rate went d/l 46 and u/l 9.5 and snr went 5.6 up and 8.1 down

it usually hovers at 52-53 down and 10 ish up on the max data a rate and a snr 6.0db up and 11db down.

thank u

++++++
Edit - I missed a point. Thinking again, the fact your data rates haven't change but the noise margin has dropped to 5.5dB probably means you will lose some speed next time you reconnect. Sorry I missed that first time through.

Another correction - it's time I went to bed. The 40000 downstream will stay. The upstream may fall a bit.
++++++

Your data rate, which is the actual sync/connection speed, is still very much as it was. The drop in Attainable is common as other users get connected on FTTC at your cabinet. There is a kind of noise, called crosstalk, often occurs. Crosstalk is where two lines close to each other in a multi-line cable slightly interfere with each other.

If you want to see more about your line, and with luck improve your Attainable figure as insurance against more crosstalk over the coming months, you could buy an HG612 version 3B (which has a white power plug as well as a huge 3B on the label underneath) Openreach modem from eBay.

If there is a locked one a lot cheaper than an unlocked one, get it. If it's only a couple of pounds different get the unlocked one. Depending also on which seller looks best! They take about half an hour to unlock from finding the correct new firmware online, (we can point you to it), to having it up and running. You connect it to the VDSL socket at the master, and run the Ethernet cable that should come with it between its LAN1 port and the WAN port on the HH5A.

If it's a locked one, before doing anything about unlocking it first just connect it as I just described to make sure it works. You won't be able to see any stats from it at that stage, but you will be able to run speedtests to see if its in the right ballpark.

Edited by RobertoS (Mon 22-Jun-15 00:25:07)

thank u mate

i was going to re boot it as thought was this g,inp thing enabled as im on huawei cabinet,

i have a hhb5 type a on FTTC and was wondering if a new firmware was out as im seeing some appear on forums.

Edited by deleted (Mon 22-Jun-15 01:01:41)

You could be right about the new firmware for G.INP, but that doesn't affect crosstalk.

G.INP when working properly, i.e. both the cabinet and the customer's kit are enabled, largely replaces interleaving.

On ADSLx, except in special case interleaving didn't really alter the speeds. Just added a few ms latency. On FTTC it typically adds 8ms latency and drops the sync by up to 10Mbps.

The HH5B supported G.INP properly. The HH5A didn't. I haven't been following the HH5A history on G.INP, but I do know the cabinet has now had upstream G.INP disabled, causing much annoyance to several people. Either that, or that plus an HH5A firmware update, has got G.INP on both A and B working fine on the downstream.

thank u

i was thinking of either trying i know going to be hard to swap hh5a to a hhb5 or going out and getting a new router.

ive been pinging bbc and multiplay and pings are 9/10/11 ms but occasionally get odd high ping thats using hhb5 a so does that indicate anything?

As u know im on a huawei cabinet and u say likely upstream g.inp been disabled. if i got a new router would this be a problem with g.inp on up and down as my up been disabled?

thank u

It wouldn't be a problem, but what you may have trouble with is being sure it is fully G.INP compatible with the cabinet.

I suggest you look around a bit more on this BT forum and in the Fibre one here, plus the BT in-house forum to find out exactly what is happening re G.INP and the HH5A. But as I said, that is nothing to do with your loss of Attainable. Nor do you appear to be on interleaving, from those ping speeds, and the occasional high reading is quite common.

Unless you are not dissatisfied with the HH5A for some other reason, why not hang onto your money? Or add an HG612 as I suggested earlier.

Reading through the thread again, your 'issues' seem to stem from a presumption that G.INP is enabled on your cabinet, but if it's a relatively new Huawei cabinet (2-3 months), then this is likely not to be the case.

To give some perspective, I am located closer to a Huawei cabinet (which doesn't have G.INP enabled), and my pings are more than double yours, with occasional pings in the 30-40s. My other stats also vary to some degree, and have dropped slightly presumably due to crosstalk.

If you want to rule the G.INP side out of your head, I would do as RobertoS states and get hold of a HG612, but to be fair I would be tempted to stop worrying and just enjoy using the connection.

I think your best bet is to get a Huawei HG612 v3B from ebay and unlock it, or buy an unlocked one,
the 2nd best would be to buy a 3rd party device that is known to support G.INP,
the 3rd best would be to get a HH5B.

This 3 options will allow you to get the advantages of G.INP on your connection.

@rich_jtg

Are you sure your modem supports G.INP?

Yep, Billion 8800NL.

From what I've read recently, many Huawei cabinets since the end of March (IIRC) haven't had G.INP switched on by default.

Does it have the correct firmware that supports G.INP?

Yep, latest one. (2.32e)

So that's this one here http://www.billion.uk.com/esupport/index.php?/Knowle...

I wonder if you have to turn it on in the settings?

Nope, I believe it's supposed to be automatic and show up in the DSL info (for me currently 0), and would also show in DSLStats (which doesn't have the additional info present).

As I said, I'm fairly sure G.INP is no longer on as default on new Huawei cabinets, and to be fair, I'm not concerned about my connection as it does what I want from it... and I also don't want to take the OPs thread off-topic.

I believe G.INP has been rolled out to all Huawei cabinets. I wonder if Billion are the only devices which have the problem of should work but don't?!

can someone have quick check these stats please

i gone from this :

4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:56:11
6. Data rate: 9881 / 40000
7. Maximum data rate: 9896 / 50305
8. Noise margin: 6.0 / 10.3
9. Line attenuation: 33.8 / 22.8
10. Signal attenuation: 33.1 / 20.5
11. Data sent/received: 62.7 MB / 1.4 GB

To this :

4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 17:56:43
6. Data rate: 9155 / 39952
7. Maximum data rate: 9036 / 51811
8. Noise margin: 5.8 / 11.6
9. Line attenuation: 34.2 / 22.9
10. Signal attenuation: 33.5 / 20.9


thank you all forumers

Looks ok, but I think your connection would benefit by having a modem that supports G.INP.

thanks for reply looks like another drop

3. Firmware version: Software version 4.7.5.1.83.8.204.1.11 (Type A) Last updated 08/07/15
4. Board version: BT Hub 5A
5. DSL uptime: 1 days, 13:41:02
6. Data rate: 9155 / 39952
7. Maximum data rate: 8794 / 51898
8. Noise margin: 5.4 / 11.7
9. Line attenuation: 34.2 / 22.9
10. Signal attenuation: 33.6 / 20.9

What's changed?

check out that upload

9155 just like before

what i was looking at is from these 3 was the max rate was dropped 9896, 9036, 8794 or am i looking at wrong stat

6. Data rate: 9881 / 40000
7. Maximum data rate: 9896 / 50305

6. Data rate: 9155 / 39952
7. Maximum data rate: 9036 / 51811

6. Data rate: 9155 / 39952
7. Maximum data rate: 8794 / 51898

or maybe is the data rate even tho thats dropped 9881 -9155

cheers

Max rate fluctuates by the second exactly like noise margin (SNRM). They are directly related. The sync is the sync, if noise goes down, SNRM and Max go up, and vice versa.

If you re-sync then you start from then wrt this question.

On my connection the max data rate changes every few seconds. I ignore it.