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Offering Free Sports pack on the BB sales pages but only when you hover over the pages does it say "If you take BT TV"
Can see this causing them a headache!
http://prntscr.com/7gvkxn
http://prntscr.com/7gvkzc
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BT TV is free
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Again, not without provisos which is what the OP is commenting on.
BT Infinity 1 (unlimited)
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Register (or login) on our website and you will not see this ad.
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Not anymore!
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They should charge for tv and sport channels, instead of making all those who Dont have or Want their broadband and tv pay for it , you know those Line rental /calls customers why should they prop up BT's loss leaders?
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£35 setup fee though
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£35 setup fee though
And £4 a month from month 13.
Oliver.
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It says "+ activation fee from £14" which isn't going to break the bank for £0 monthly fee.
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£35 setup fee though
And £4 a month from month 13.
12 month contract doesn't include month 13.
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when I go to add it on to my broadband its -
£0/mth
+ £35 activation fee
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£0/mth
+ £35 activation fee
Yup, and once the first 12 months is up you will be charged £4 per month, or whatever it costs in 12 months time.
Oliver.
Edited by Oliver341 (Sun 14-Jun-15 22:25:37)
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I'm looking at the price for new customers
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Not saying your wrong Oliver
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Should have said batboy lol
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Not saying your wrong Oliver
I think BT bury their out of contract pricing better than anyone else. No "price from month 13" next to the £0/month, and not even an asterisk.
http://s27.postimg.org/rrmcrdklv/image.png
Oliver.
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The small print, I've paragraphed the new bit
BT Sport � UK residential broadband customers only. BT broadband customers can watch BT Sport online at home with a minimum line speed of 400kbps. To watch BT Sport online elsewhere you need 3G/4G/wifi (charges may apply). To watch BT Sport at btsport.com you need Microsoft Silverlight. The BT Sport App works on iPhone (3GS and above), iPad (iOS 5.1.1 and above) & selected Android devices with OS 4.1. Max. 2 devices simultaneously.
BT Sport is also available on BT TV for new and existing broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. Sport on BT TV requires compatible box from BT � fee £49-£299 may apply.
BT TV customers without BT Infinity will need to order & pay for a viewing card by phone from 1 Aug; allow ten days for delivery. e-billing required.BT Sport is free for new and existing customers. BT Broadband for new customers from £10 a month (plus line rental £15.45 a month). Terms apply.
HD TV pack £3 a month. Requires HD ready TV & cabling. To watch HD on Sky Digital Satellite Platform, customers need a black satellite receiver box. Terms apply.
Now that's confusing..... I'll stick to BT Sport on my Tablet/PC.
Steve
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Cheapest simplest way if you are a BT Infinity customer is to order BT TV and get all the BT Sport channels bundled in for nothing extra. As an existing BT TV customer I seem to have come out of this well but I have always thought Sky customers were previously offered a favourable deal so it is amusing to watch them squeal now at having to pay what seems like a very reasonable supplement to their big bucks Sky subscription.
BT Infinity 1 (unlimited)
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I did some digging on this over the weekend. I don't have BT TV but I have DSL broadband and phone line. I occasionally watch BT Sport on the Sky platform.
My options (as discussed with their online help chat) :-
Option 1 - Do nothing and pay £5 per month. Re-contracted for 12 months
Option 2 - Downgrade to BT sport lite - unbelievably re-contracted for 12 months
Option 3 - Remove BT sport. Unfortunately, this is impossible in the online account area.
I would actually question whether it is legal to give 2 options and both require a new 12 month contract?
Following the downgrade link also told me that I didn't have a BT line !!!!
My contract currently runs out mid August and given these BT sport changes apply from the 1st, then I guarantee something will get screwed up and I will be charged for something I don't want.
____________________________________
Cheers
^Jak^
Edited by jakdos (Mon 15-Jun-15 11:07:54)
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As an existing customer who upgraded to Option 3 last week and took BT TV at the same time
£35 activation fee
£5pm for Essential package
Be* Unlimited
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Was Starter for £0 per month an option which was offered?
Oliver.
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Starter wasn't offered as an option
Also not in an area that's enabled for the additional channels
They weren't able to add BT Sport at the time - think I can live without it
FTTP FVA customers are annoyingly unable to upgrade online - I have a virtual phone line which isn't recognised by BT systems as yet!
BT Infinity Option 3 200Mb
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I did some digging on this over the weekend. I don't have BT TV but I have DSL broadband and phone line. I occasionally watch BT Sport on the Sky platform.
My options (as discussed with their online help chat) :-
Option 1 - Do nothing and pay £5 per month. Re-contracted for 12 months
Option 2 - Downgrade to BT sport lite - unbelievably re-contracted for 12 months
Option 3 - Remove BT sport. Unfortunately, this is impossible in the online account area.
I would actually question whether it is legal to give 2 options and both require a new 12 month contract?
Following the downgrade link also told me that I didn't have a BT line !!!!
My contract currently runs out mid August and given these BT sport changes apply from the 1st, then I guarantee something will get screwed up and I will be charged for something I don't want.
Downgrading to Lite doesn't mean a new contract. They give you the choice and point out if you don't take up another 12 months contract BT Sport Lite will cost £6 odd when your contract ends.
I chose the downgrade to Lite option with no new contract, because I'm jumping ship when my contract is up anyway.
BT Infinity 1 Unlimited
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Hi
How did you downgrade to lite?
I'm only 2 months into my contract
Steve
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How did you downgrade to lite?
www.bt.com/give-me-lite
It doesn't always offer up the correct option though after you provide your phone number.
Oliver.
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Thank You - I'll put this over on the BT Community as no one there seems to know how to downgrade !
Steve
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