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Standard User deleted
(deleted) Sun 14-Jun-15 17:22:30
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Naughty BT!


[link to this post]
 
Offering Free Sports pack on the BB sales pages but only when you hover over the pages does it say "If you take BT TV"

Can see this causing them a headache!

http://prntscr.com/7gvkxn
http://prntscr.com/7gvkzc
Standard User deleted
(deleted) Sun 14-Jun-15 17:27:24
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Re: Naughty BT!


[re: deleted] [link to this post]
 
BT TV is free
Standard User gomezz
(eat-sleep-adslguide) Sun 14-Jun-15 18:51:30
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Re: Naughty BT!


[re: deleted] [link to this post]
 
Again, not without provisos which is what the OP is commenting on.

BT Infinity 1 (unlimited)


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Standard User deleted
(deleted) Sun 14-Jun-15 19:00:49
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Re: Naughty BT!


[re: deleted] [link to this post]
 
Not anymore!
Standard User deleted
(deleted) Sun 14-Jun-15 19:03:48
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Re: Naughty BT!


[re: deleted] [link to this post]
 
In reply to a post by AAuser27:
Not anymore!
Yes it is. Says so here http://www.productsandservices.bt.com/products/tv-pa...
Standard User tommy45
(knowledge is power) Sun 14-Jun-15 19:09:32
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Re: Naughty BT!


[re: deleted] [link to this post]
 
They should charge for tv and sport channels, instead of making all those who Dont have or Want their broadband and tv pay for it , you know those Line rental /calls customers why should they prop up BT's loss leaders?
Standard User deleted
(deleted) Sun 14-Jun-15 21:59:49
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Re: Naughty BT!


[re: deleted] [link to this post]
 
£35 setup fee though
Standard User Oliver341
(eat-sleep-adslguide) Sun 14-Jun-15 22:11:38
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Re: Naughty BT!


[re: deleted] [link to this post]
 
In reply to a post by tthom:
£35 setup fee though

And £4 a month from month 13.

Oliver.
Standard User deleted
(deleted) Sun 14-Jun-15 22:12:45
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Re: Naughty BT!


[re: deleted] [link to this post]
 
It says "+ activation fee from £14" which isn't going to break the bank for £0 monthly fee.
Standard User deleted
(deleted) Sun 14-Jun-15 22:16:03
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Re: Naughty BT!


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
In reply to a post by tthom:
£35 setup fee though

And £4 a month from month 13.
12 month contract doesn't include month 13.
Standard User deleted
(deleted) Sun 14-Jun-15 22:21:53
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Re: Naughty BT!


[re: deleted] [link to this post]
 
when I go to add it on to my broadband its -

£0/mth
+ £35 activation fee
Standard User Oliver341
(eat-sleep-adslguide) Sun 14-Jun-15 22:25:23
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Re: Naughty BT!


[re: deleted] [link to this post]
 
In reply to a post by tthom:
£0/mth
+ £35 activation fee

Yup, and once the first 12 months is up you will be charged £4 per month, or whatever it costs in 12 months time.

Oliver.

Edited by Oliver341 (Sun 14-Jun-15 22:25:37)

Standard User deleted
(deleted) Sun 14-Jun-15 22:26:54
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Re: Naughty BT!


[re: deleted] [link to this post]
 
I'm looking at the price for new customers
Standard User deleted
(deleted) Sun 14-Jun-15 22:27:38
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Re: Naughty BT!


[re: Oliver341] [link to this post]
 
Not saying your wrong Oliver
Standard User deleted
(deleted) Sun 14-Jun-15 22:30:06
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Re: Naughty BT!


[re: deleted] [link to this post]
 
Should have said batboy lol
Standard User Oliver341
(eat-sleep-adslguide) Sun 14-Jun-15 22:30:54
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Re: Naughty BT!


[re: deleted] [link to this post]
 
In reply to a post by tthom:
Not saying your wrong Oliver

I think BT bury their out of contract pricing better than anyone else. No "price from month 13" next to the £0/month, and not even an asterisk.

http://s27.postimg.org/rrmcrdklv/image.png

Oliver.
Standard User blfamily
(eat-sleep-adslguide) Mon 15-Jun-15 07:41:10
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Re: Naughty BT!


[re: deleted] [link to this post]
 
The small print, I've paragraphed the new bit


BT Sport � UK residential broadband customers only. BT broadband customers can watch BT Sport online at home with a minimum line speed of 400kbps. To watch BT Sport online elsewhere you need 3G/4G/wifi (charges may apply). To watch BT Sport at btsport.com you need Microsoft Silverlight. The BT Sport App works on iPhone (3GS and above), iPad (iOS 5.1.1 and above) & selected Android devices with OS 4.1. Max. 2 devices simultaneously.
BT Sport is also available on BT TV for new and existing broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. Sport on BT TV requires compatible box from BT � fee £49-£299 may apply.
BT TV customers without BT Infinity will need to order & pay for a viewing card by phone from 1 Aug; allow ten days for delivery. e-billing required.BT Sport is free for new and existing customers. BT Broadband for new customers from £10 a month (plus line rental £15.45 a month). Terms apply.
HD TV pack £3 a month. Requires HD ready TV & cabling. To watch HD on Sky Digital Satellite Platform, customers need a black satellite receiver box. Terms apply.

Now that's confusing..... I'll stick to BT Sport on my Tablet/PC.

Steve
Standard User gomezz
(eat-sleep-adslguide) Mon 15-Jun-15 08:34:22
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Re: Naughty BT!


[re: blfamily] [link to this post]
 
Cheapest simplest way if you are a BT Infinity customer is to order BT TV and get all the BT Sport channels bundled in for nothing extra. As an existing BT TV customer I seem to have come out of this well but I have always thought Sky customers were previously offered a favourable deal so it is amusing to watch them squeal now at having to pay what seems like a very reasonable supplement to their big bucks Sky subscription.

BT Infinity 1 (unlimited)
Standard User jakdos
(regular) Mon 15-Jun-15 11:06:11
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Re: Naughty BT!


[re: gomezz] [link to this post]
 
I did some digging on this over the weekend. I don't have BT TV but I have DSL broadband and phone line. I occasionally watch BT Sport on the Sky platform.

My options (as discussed with their online help chat) :-

Option 1 - Do nothing and pay £5 per month. Re-contracted for 12 months
Option 2 - Downgrade to BT sport lite - unbelievably re-contracted for 12 months
Option 3 - Remove BT sport. Unfortunately, this is impossible in the online account area.

I would actually question whether it is legal to give 2 options and both require a new 12 month contract?

Following the downgrade link also told me that I didn't have a BT line !!!!

My contract currently runs out mid August and given these BT sport changes apply from the 1st, then I guarantee something will get screwed up and I will be charged for something I don't want.

____________________________________
Cheers
^Jak^

Edited by jakdos (Mon 15-Jun-15 11:07:54)

Standard User nredwood
(eat-sleep-adslguide) Mon 15-Jun-15 20:22:00
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Re: Naughty BT!


[re: Oliver341] [link to this post]
 
As an existing customer who upgraded to Option 3 last week and took BT TV at the same time

£35 activation fee
£5pm for Essential package

Be* Unlimited
Standard User Oliver341
(eat-sleep-adslguide) Mon 15-Jun-15 20:24:24
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Re: Naughty BT!


[re: nredwood] [link to this post]
 
Was Starter for £0 per month an option which was offered?

Oliver.
Standard User nredwood
(eat-sleep-adslguide) Mon 15-Jun-15 21:19:02
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Re: Naughty BT!


[re: Oliver341] [link to this post]
 
Starter wasn't offered as an option

Also not in an area that's enabled for the additional channels

They weren't able to add BT Sport at the time - think I can live without it

FTTP FVA customers are annoyingly unable to upgrade online - I have a virtual phone line which isn't recognised by BT systems as yet!

BT Infinity Option 3 200Mb
Standard User _Resonance_
(member) Fri 26-Jun-15 14:49:23
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Re: Naughty BT!


[re: jakdos] [link to this post]
 
In reply to a post by jakdos:
I did some digging on this over the weekend. I don't have BT TV but I have DSL broadband and phone line. I occasionally watch BT Sport on the Sky platform.

My options (as discussed with their online help chat) :-

Option 1 - Do nothing and pay £5 per month. Re-contracted for 12 months
Option 2 - Downgrade to BT sport lite - unbelievably re-contracted for 12 months
Option 3 - Remove BT sport. Unfortunately, this is impossible in the online account area.

I would actually question whether it is legal to give 2 options and both require a new 12 month contract?

Following the downgrade link also told me that I didn't have a BT line !!!!

My contract currently runs out mid August and given these BT sport changes apply from the 1st, then I guarantee something will get screwed up and I will be charged for something I don't want.


Downgrading to Lite doesn't mean a new contract. They give you the choice and point out if you don't take up another 12 months contract BT Sport Lite will cost £6 odd when your contract ends.

I chose the downgrade to Lite option with no new contract, because I'm jumping ship when my contract is up anyway.

BT Infinity 1 Unlimited
Standard User blfamily
(eat-sleep-adslguide) Thu 02-Jul-15 19:03:12
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Re: Naughty BT!


[re: _Resonance_] [link to this post]
 
Hi

How did you downgrade to lite?

I'm only 2 months into my contract frown

Steve
Standard User Oliver341
(eat-sleep-adslguide) Thu 02-Jul-15 19:13:19
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Re: Naughty BT!


[re: blfamily] [link to this post]
 
In reply to a post by blfamily:
How did you downgrade to lite?

www.bt.com/give-me-lite

It doesn't always offer up the correct option though after you provide your phone number.

Oliver.
Standard User blfamily
(eat-sleep-adslguide) Thu 02-Jul-15 19:58:28
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Re: Naughty BT!


[re: Oliver341] [link to this post]
 
Thank You - I'll put this over on the BT Community as no one there seems to know how to downgrade !

Steve
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