Was Starter for £0 per month an option which was offered?

Starter wasn't offered as an option

Also not in an area that's enabled for the additional channels

They weren't able to add BT Sport at the time - think I can live without it

FTTP FVA customers are annoyingly unable to upgrade online - I have a virtual phone line which isn't recognised by BT systems as yet!

In reply to a post by jakdos:

I did some digging on this over the weekend. I don't have BT TV but I have DSL broadband and phone line. I occasionally watch BT Sport on the Sky platform.

My options (as discussed with their online help chat) :-

Option 1 - Do nothing and pay £5 per month. Re-contracted for 12 months
Option 2 - Downgrade to BT sport lite - unbelievably re-contracted for 12 months
Option 3 - Remove BT sport. Unfortunately, this is impossible in the online account area.

I would actually question whether it is legal to give 2 options and both require a new 12 month contract?

Following the downgrade link also told me that I didn't have a BT line !!!!

My contract currently runs out mid August and given these BT sport changes apply from the 1st, then I guarantee something will get screwed up and I will be charged for something I don't want.

Downgrading to Lite doesn't mean a new contract. They give you the choice and point out if you don't take up another 12 months contract BT Sport Lite will cost £6 odd when your contract ends.

I chose the downgrade to Lite option with no new contract, because I'm jumping ship when my contract is up anyway.

Hi

How did you downgrade to lite?

I'm only 2 months into my contract

In reply to a post by blfamily:

How did you downgrade to lite?

www.bt.com/give-me-lite

It doesn't always offer up the correct option though after you provide your phone number.

Thank You - I'll put this over on the BT Community as no one there seems to know how to downgrade !