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Hi,
We're looking to purchase BT Business Fibre which comes with '4G Assure' where BT's 4G data dongle will automatically provide internet access if the main line goes down for whatever reason. We would be using our own Draytek router (or something similar) rather than the supplied BT Hub.
From what I've read, the 4G Assure dongle can only be used in the BT Hub, however is there a possibility of removing the sim and using it in say a Draytek (or another router with a sim slot), or alternatively putting the sim in a universal dongle and putting that into the USB slot of the Draytek and then the sim/dongle provides internet if the main line goes down?
Hope I've made myself clear! 
Edited by deleted (Thu 20-Aug-20 20:02:23)
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I had a look at one of these '4G Assure' dongles about a year ago and there was no sim, it appeared to be integral to the dongle.
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The certainly is a SIM, I have three of them here with BT SIMs, one probably Vodafone and two EE
The OP may well find it only works when installed in a BT hub.
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M H C
taurus excreta cerebrum vincit
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Register (or login) on our website and you will not see this ad.
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I’m with BT Business and have the 4G Assure dongle. As dect says, It’s an integrated USB dongle - I’ll post some photos later on. I’ve already tried the using it on a third party router and doesn’t work. But I’m not sure why you can’t use the BT router in an emergency, considering it’s not something you’ll be doing very often (if at all).
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4G Assure I cannot help with.
BT just sent me a 4G Mini Hub and it's a sealed unit not knowing if a sim is in there or not.
4G Mini Hub
BTBroadband
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Some photos of the dongle:
https://imgur.com/a/FNleb6o
There's definitely no removeable sim.
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https://techship.com/products/huawei-ms2372h-153-lte...
If its the same as the the ms2372h, then its a case of removing the screws..
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The certainly is a SIM, I have three of them here with BT SIMs, one probably Vodafone and two EE
The OP may well find it only works when installed in a BT hub. Since when has BT supplied Vodafone SIMs?
__________________________________________________________
Sovereignty Means Sovereignty
My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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To argue with a mindless bigot is foolish.
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Prior to BT buying EE the "BT Mobile" operator used Vodafone and that contributed after the purchase.
If you look at older BT SIMs the MNC within the IMSI indicates Vodafone.
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M H C
taurus excreta cerebrum vincit
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Oh, right! Thanks.
Though whether the 4G assure dongles are the same is perhaps a different question.
__________________________________________________________
Sovereignty Means Sovereignty
My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
=========================
To argue with a mindless bigot is foolish. |
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Try sliding the cover off.
If I had a PC, network, and access to my online accounts, rather than a vaporised master socket, hub, and the dongle, PC, &c were not fried, I could post an image.
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M H C
taurus excreta cerebrum vincit
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The one I had in use, that is now fried, was on EE, the other, although working continually searches and does not connect was no network available. I know I am in. Vodafone not-spot, so it could potentially be that.
Once I get full connectivity, new PC, switch &c I will be able to see more!
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M H C
taurus excreta cerebrum vincit
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Thanks for the tip, managed to open up the dongle:
https://imgur.com/a/7Jzw8OS
Will try the sim in my phone later on using the BT APN and see if I can pull any data...doubt it but you never know!
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Thanks for the tip, managed to open up the dongle:
https://imgur.com/a/7Jzw8OS
Will try the sim in my phone later on using the BT APN and see if I can pull any data...doubt it but you never know!
I'd hide your IMEI as it's just a case of the provider tapping it in to the system to see who you are.
Edited by gary333 (Fri 21-Aug-20 14:07:05)
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Thanks for the tip, managed to open up the dongle:
https://imgur.com/a/7Jzw8OS
Will try the sim in my phone later on using the BT APN and see if I can pull any data...doubt it but you never know! Just a work of warning, I was told that should BT see the dongle/sim in use (data usage) they will automatically raise a fault for the broadband, I don't know how true this is but thought you should know.
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Thanks for the heads up. I'll just test the sim for a few mins in my phone purely to see if it works (not hopeful though) and then put it back in the dongle and let it collect dust
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Tested the sim in 2 phones yesterday (iphone XS & Nokia 8) but didn't get any data connection. I used the APN settings from here:
https://btbusiness.custhelp.com/app/answers/detail/a...
So it appears the sim can only be used inside the dongle and possibly only on the supplied BT Biz router.
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Use the Draytek as primary, and plug the BT router into the WAN2 port with the 4G Assure plugged into that.
Set the Draytek to fail over to WAN2 if WAN1 drops. At that point the BT Router won't have a line in it and will presumably fail to the 4g card. Bonus if you get the BT router into bridge mode, if not you might end up with some double NATing occurring until the primary service comes back online.
I assume that the BT Router will fail to the 4G card if there is no line/sync on its vdsl port.
Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)
Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net |
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The business BT hub has the bridge mode option availble
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This may cause an issue during normal use.
As the BT hub is not seeing a VDSL signal 4g will kick in and there is link between the SIM (IMSI) and line identity.
If data is being sent on the line and 4g is also sending a connection request the management system will see conflict and raise an exception report. The back end systems are designed to look for abuse and even though this is not, problems could occur.
Simplest way is to use the BT hub, in bridge mode, as the primary connection and the Draytek as router and switch.
I have been through various 4g Assure issues including an incorrectly assigned SIM. Once correctly recorded, everything worked fine.
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M H C
taurus excreta cerebrum vincit
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Apologies for not replying to posts sooner but huge thanks for all the help and advice given.
I've seen that BT Business also offer a fibre option with a 4g unlimited data sim, so perhaps I could get an unlocked dongle and put the sim in there and then into the draytek.
Will have a think of all options, thanks again
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I believe the point of the BT Business product is that if the Hub loses the landline service it switches automatically to the 4G.
__________________________________________________________
Sovereignty Means Sovereignty
My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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To argue with mindless bigots is foolish. |
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I think the OP was referring to a different BT Business package which bundles in a 4G regular mobile sim with unlimited data. I imagine he could only use it in a third party router if BTB allow tethering on their regular 4G sims. I suspect they do as there's no 4G Assure Dongle included on that particular package:
https://www.imageupload.net/image/dsfretretet.kAEqO
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See the Subect. 4G Assure.
I don't know where you screenshot came from, but it is clearly an FTTP product, from the speed ranges down and up being fixed.
__________________________________________________________
Sovereignty Means Sovereignty
My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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To argue with mindless bigots is foolish. |
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Yes I'm well aware the subject is 4G Assure. However the OP's latest post - to which you replied to - stated
I've seen that BT Business also offer a fibre option with a 4g unlimited data sim, so perhaps I could get an unlocked dongle and put the sim in there and then into the draytek.
Which means he is referring to a BTB unlimited data sim bundled with either 80/20 FTTC or FTTP. These packages do NOT come with a 4G assure dongle. The image I posted earlier was a screenshot from BTB's website for a 80/20 FTTP line bundled with an unlimited data sim, the same bundle is also available on a 80/20 FTTC line:
https://www.imageupload.net/image/4f44ft45ft4ft.kjCoM
Edited by deleted (Sun 30-Aug-20 22:01:40)
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Is that second one from some referral site, as I cannot find either on the BT Business website?
Rather than screenshots, links to where these magic screens appear might be more useful, together with links to the referral site/page if appropriate.
It's also worth our pointing out to the OP that BT Business prices are ex Vat. A rather important detail that is often missed.
__________________________________________________________
Sovereignty Means Sovereignty
My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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To argue with mindless bigots is foolish. |
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No magic screens, voodoo or referral websites involved. Simply go to:
https://business.bt.com/products/broadband-and-inter...
And enter the postcode/property number for any FTTC or FTTP enabled address to get the deals displayed.
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Thank you. That works.
Which means the OP also now knows where they came from .
Night-night!
__________________________________________________________
Sovereignty Means Sovereignty
My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
========================
To argue with mindless bigots is foolish. |
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